2026: The year customer service failed
By Industry Contributor 19 March 2026By Nic Laschinger, technology director, Euphoria Telecom FULL STORY >
When hearing is no longer believing: The threat of AI voice fraud
By Industry Contributor 12 August 2025By Nic Laschinger, CTO, Euphoria Telecom FULL STORY >
Africa’s telecommunications sector needs standardised regulations
By Industry Contributor 21 July 2025By Nic Laschinger, CTO, Euphoria Telecom FULL STORY >
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How wider broadband access can help businesses solve their recruitment issues
By Industry Contributor 5 March 2024By Nic Laschinger, CTO, Euphoria Telecom FULL STORY >
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Three ways big businesses can get full value from their telephony service in 2024
By Industry Contributor 14 February 2024By Nic Laschinger, CTO, Euphoria Telecom FULL STORY >
Three simple ways businesses can cut costs in an inflationary environment
By Industry Contributor 31 January 2024By Nic Laschinger, CTO, Euphoria Telecom FULL STORY >
Five telephony trends for 2021
By Industry Contributor 5 February 2021Here, Nic Laschinger, CTO of business phone solution provider Euphoria Telecom, shares his top five telephony trends for 2021. FULL STORY >
Microsoft hints at new hinge for Surface Book 2 in Instagram teaser pic
By Robin-Leigh Chetty 29 August 2016Taking to Instagram over the weekend, Microsoft releases an image of what is supposedly a redesigned hinge for the Surface Book 2. FULL STORY >
Acer IFA 2015 - Taiwanese manufacturer showcases home and office lineup
By Robin-Leigh Chetty 2 September 2015Aiming to ride the crest of the wave that is Windows 10, Acer showcases a cross-platform lineup that touches on every point of tech in the home and office. FULL STORY >
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