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Customer Service defines Customer Experience

By Press Release 4 July 2016

Nobody can deny that we are now in the age of the customer. Through online and mobile channels they are well informed and this information allows them to compare and choose the most convenient provider/vendor. If they are not happy, they can easily... FULL STORY >

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YouTube releases mobile Live streaming to select creators

By Robin-Leigh Chetty 24 June 2016

Soon to be at the core of the YouTube app, the company states that mobile live streaming will be part and parcel of their service, with a select number of creators currently utilising it. FULL STORY >

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NetApp ranked second in Worldwide All Flash Array Market Share for Q1 2016

By Staff Writer 22 June 2016

According to the IDC Q1 2016 Worldwide Quarterly Enterprise Storage Systems Tracker, NetApp is growing much faster than the all flash array market as a whole and has gained market share. FULL STORY >

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Understanding and planning key to building sustainable smart cities

By Staff Writer 20 May 2016

When building sustainable cities, it is vital to first understand the difference between a smart city and a sustainable city. FULL STORY >

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IDC's Q1 2016 mobile tracker sees new Chinese manufacturers join top five

By Robin-Leigh Chetty 28 April 2016

According to IDC's research, Q1 2016 saw one of the smallest year-on-year increases for smartphone sales in some time, with Lenovo and Xiaomi taking the biggest dips. FULL STORY >

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MEA Tablet Market Declines but Detachable Devices Offer a Ray of Light

By Staff Writer 23 March 2016

The Middle East and Africa (MEA) tablet market declined 8.8% year on year in the final quarter of 2015 to total 4.05 million units, according to the latest figures announced today by International Data Corporation. FULL STORY >

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South Africa’s quest for smart cities: Today’s journey into tomorrow’s reality

By Staff Writer 25 February 2016

In the past, the concept of smart cities may have been a lofty consideration for a Sunday afternoon, but smart cities are no longer a preference — they are quickly becoming a critical necessity. FULL STORY >

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IDC: IoT in Africa - touching 1 billion opportunities

By Press Release 23 February 2016

According to International Data Corporation, the opportunity for the Internet of Things (IoT) in Africa is enormous, limited only about our imagination and how quickly the policy framework can catch up to regulate the industry. FULL STORY >

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Tablet sales declined by 10% during 2015 in new IDC report

By Robin-Leigh Chetty 2 February 2016

The most recent IDC report on tablet sales sees a 13.7% decline for Q4 2015, making it the fifth consecutive year-on-year quarterly decrease for the market. FULL STORY >

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PC shipments suffer major decline in Q4 2015, but outlook positive for 2016

By Robin-Leigh Chetty 13 January 2016

As expected by many forecasters, PC shipments fell in Q4 2015. The margin varied between 8% and 10%. That said, the IDC anticipates Windows 10 to push sales in 2016. FULL STORY >

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IDC says PC sales continue to slip in Q2 2015

By Robin-Leigh Chetty 10 July 2015

IDC has released its latest report on PC sales during Q2 2015, as numbers continue to fall year-on-year. FULL STORY >

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BMW and GridCars putting a spark in the electric car industry

By Staff Writer 6 July 2015

Deena Govender, Head of Customer Relations at BMW South Africa says South Africa will follow the early adopter technology curve with electric or plug-in-hybrid EVs. FULL STORY >

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Chinese smartphone sales shrink for first time in six years says IDC

By Robin-Leigh Chetty 11 May 2015

Having shown a steady increase for the past six years, IDC reports that smartphone sales in China have declined during Q1 2015. FULL STORY >

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TechSmart Business - Tech News

By Staff Writer 18 July 2014

We provide a quick roundup of the key stories gripping the tech world this month, as the HTC One (M8) launches in SA, Microsoft SA name its new MD and Amazon battles to keep its drones in the air. FULL STORY >

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Tablets to slow to single-digit growth by 2017

By Hanleigh Daniels 4 December 2013

IDC asserts that tablet market growth will be slowing down during the next few years thanks to the growth of phablets and tablet saturation within developed markets. FULL STORY >

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