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Slack raises new round of funding with a $5.1 Billion valuation from SoftBank

By Robin-Leigh Chetty 18 September 2017

The workplace collaboration platform shows no signs of slowing down as SoftBank closes an estimated $250 million round of funding, valuing Slack at $5 billion in the process. FULL STORY >

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Twitter is reportedly working on tweetstorm feature

By Robin-Leigh Chetty 11 September 2017

The feature remains hidden for now, but could be headed for public testing soon. FULL STORY >

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WhatsApp hits the one billion daily active users milestone

By Robin-Leigh Chetty 27 July 2017

The instant messaging platform surpasses a significant mark, but what's next? FULL STORY >

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Amazon said to have a messaging app on the way

By Robin-Leigh Chetty 17 July 2017

The online retailer is reportedly taking to the world of messaging, with an app rumoured to be on the way. Perhaps another means of buying things online? FULL STORY >

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Facebook rolls out Messenger Lite to 132 additional countries

By Robin-Leigh Chetty 28 April 2017

The scaled down version of Facebook's Messenger app is now making its way to a further 132 countries. FULL STORY >

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2017 - the arrival of AI and IM in the contact centre

By Press Release 9 February 2017

Artificial intelligence (AI) and Instant Messaging (IM) are poised to fundamentally change the service call experience says Nicholas O'Connor, strategic business development consultant at hi.guru. FULL STORY >

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WhatsApp launches video calling for iOS, Android and Windows Phone devices

By Robin-Leigh Chetty 15 November 2016

A long awaited feature. Now video calling is a thing on WhatsApp. FULL STORY >

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WhatsApp reportedly does not fully remove deleted chats

By Robin-Leigh Chetty 29 July 2016

According to iOS researcher Jonathan Zdziarski the Instant Messaging app's software retains and stores forensic traces of deleted chats. FULL STORY >

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Twitter's recent Emoji map makes for interesting viewing

By Robin-Leigh Chetty 20 July 2016

With World Emoji Day this past Sunday, Twitter has released a global map detailing what emoji are most used by which country. FULL STORY >

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WhatsApp surpasses 100 million calls per day milestone

By Robin-Leigh Chetty 24 June 2016

Not simply an instant messaging tool, WhatsApp also facilitates a number of phone calls too, recently passing the 100 million call per day mark. FULL STORY >

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WhatsApp releases new desktop app for Windows and OS X

By Robin-Leigh Chetty 11 May 2016

WhatsApp introduces a new desktop app for users. It will work on any computer sporting Windows 8 and up, or Mac OS 10.9 and better. FULL STORY >

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Did you know you can format text in WhatsApp?

By Robin-Leigh Chetty 30 March 2016

You may not have noticed, but WhatsApp added a few formatting features for text to its messaging platform. FULL STORY >

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Using Skype Translator to ensure that nothing gets lost in translation

By Staff Writer 4 March 2016

Skype for Business product marketing manager, Chantal de Menezes, explains how the platform's Translator tools enhance communication. FULL STORY >

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Enabling the connected workforce through Skype for Business

By Staff Writer 9 February 2016

With productivity centred around conversations, Microsoft has recently integrated a new set of features to increase the collaborative capabilities of Skype for Business. FULL STORY >

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WhatsApp passes the one billion user mark

By Robin-Leigh Chetty 2 February 2016

Just shy of two years since Facebook acquired it, WhatsApp passes the one billion user threshold. FULL STORY >

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