Often customer experience is measured using checklists and monitored in isolation – without considering the multiple aspects that make up the entire customer experience, says Euphoria Telecom CEO, George Golding. FULL STORY >

Dr. Jekyll, The Mummy, Frankenstein's monster, the Invisible Man and Tom Cruise will form the core of Universal Pictures' new Dark Universe of classic movie monsters. FULL STORY >

The network security approaches of recent years are simply not fast or comprehensive enough to deal with the evolving threat landscape, says Paul Williams, country manager – Southern Africa at... FULL STORY >

The company's next footballing game will hit consoles and PCs later this year, featuring the most new additions that Konami has made in the past decade. FULL STORY >

Facebook has selected 60 finalists from the hundreds of entries it received from across the Middle East and Africa for the Bots for Messenger Developer Challenge. FULL STORY >

"Ransomware is the most serious malware threat of the 21st century, with criminals projected to extort billions from their victims in 2017," according to One Channel CEO Bernard Ford. FULL STORY >

Unveiled in Taiwan earlier today, HTC's latest flagship device is the U11, which also features an intriguing squeezable edge function. FULL STORY >

SEACOM had made substantial investments in expanding its network infrastructure during 2016 and plans to significantly upgrade network bandwidth in 2017 to cater for the growth of big data, the cloud and video. FULL STORY >

Graham Croock, director of IT Audit, Risk and BDO South Africa's Cyber Lab, explains why hackers are discovering that it is more profitable to hold data hostage rather than to steal it. FULL STORY >

Tailored program prepares students for the future with software, training curriculum, tools and support to help academic organisations use, teach and develop open source software. FULL STORY >

The Publisher Research Council's (PRC) latest South African research - Media View shows that although consumers may not be spending as much time reading as engaging with broadcast media, the time spent... FULL STORY >

The BBC reports Rebellion, publisher of Judge Dredd through 2000 AD comics, is creating a "big-budget" series alongside studio IM Global. FULL STORY >

As we move through 2017, healthcare data will remain a top target within the cybercriminal community. However, if you and your team address the above questions and establish a robust cybersecurity defence plan, threats can be effectively... FULL STORY >

Despite clocking 166 million daily active users, Snapchat still trails behind Instagram Stories, and the company is unsure if it will ever make a profit. FULL STORY >

Mark McCallum, CTO at Orange Business Services, looks at the important role that technology and the digital transformation have to play in South Africa’s agricultural sector. FULL STORY >