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Opinion - Digital Payments may hold the key to African economic prosperity

By Staff Writer 12 September 2019

Aida Diarra, Senior Vice President and Group Country Manager for Visa Sub Saharan Africa explains what fundamentals are missing in African SMEs - and what they can do about it. FULL STORY >

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Industry advice - SMEs need a different approach to cyber security

By Industry Contributor 9 September 2019

Craig Freer, executive head of cloud and managed services at Vox asserts that a different approach is needed to combat debilitating cyberattacks. FULL STORY >

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Saicom Voice Services adds Data Management solution to stack

By Staff Writer 2 September 2019

Saicom Voice Services has added a data management solution to its evolving product stack, driven it says, by customer demand for world class services that are customisable to local business requirements and realities. FULL STORY >

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Industry advice - Wisdom of the tribe: how crowdsourcing can accelerate innovation in financial services

By Industry Contributor 20 August 2019

Crowdsourced innovation management plays a vital role in financial services firms of the future, asserts Steve Lauter, Head Banking (Africa) at Wipro Limited. FULL STORY >

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Industry advice - Why poor customer service is killing your brand (and how to fix it)

By Industry Contributor 16 August 2019

How do businesses survive an increasingly difficult economic environment? By focusing on customer services, argues Wynand Smit, the CEO of Inovo. FULL STORY >

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Personalisation platforms, and their role in customer service

By Industry Contributor 18 June 2019

Dee Chetty, Accenture Interactive Lead for Africa, explains why personalisation is more important than ever, and what successful customer engagement requires. FULL STORY >

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SingularityU Exponential Finance Summit: Financial service providers be warned

By Ryan Noik 3 June 2019

Winter is coming for established financial service providers, but those prepared can spring ahead spring. This was the message from CEO and founder of T-Labs, Amin Toufani, at the SingularityU Exponential Finance... FULL STORY >

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SMEs get a cybersecurity break as Vox launches customised firewall service

By Ryan Noik 15 May 2019

There’s some good news for small and medium businesses, especially with regards to coping with the ever-present cybersecurity threats. Vox has launched a managed firewall service intended to cater specifically for the... FULL STORY >

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One more week left to join AWS’s pop up loft

By Ryan Noik 20 March 2019

There is one more week left for developers, start-ups and businesses to take advantage of AWS's pop-up loft, currently running in Sandton until the end of the month. FULL STORY >

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Opinion - Connect the data and the dots to deliver exceptional experiences for customers

By Industry Contributor 18 January 2019

Shawn Sipman, Oracle Customer Experience Strategy Lead Africa, elaborates on keeping customers in today's world. FULL STORY >

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Interview with Old Mutual: The Transformation of a traditional financial institution in a Digital World

By Ryan Noik 22 October 2018

If there is one industry that has been caught in the digital transformation siren’s call, it has been financial services. TechSmart’s Ryan Noik (RN) chats to Vuyo Mpako: Chief Digital &... FULL STORY >

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Opinion - Payments in Africa drives innovation

By Ryan Noik 19 October 2018

Demand on the continent for geographically dispersed, less expensive and more efficient local and cross-border payments systems is accelerating development. Hannalie Marsh, General Manager of Wirecard South Africa, explains. FULL STORY >

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Creating a 21st Century Civil Service - aligning technology and the public sector

By Press Release 10 July 2018

The newly appointed Public Sector Regional Sales Director at Dell EMC, Musa Mahlaba, explains why decisive leadership is deeply needed in the public sector with regards to ICT. FULL STORY >

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Cloud and partnerships key to survival for finservs

By Press Release 10 July 2018

Financial institutions need to pay attention to how they work with data, and how leveraging the cloud can help them keep pace with other industries. Ron Raffensperger, CTO for Data Centre Solutions at Huawei Enterprise, explains. FULL STORY >

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BBD joins Amazon Web Services Partner Network and provides services through the Amazon CloudFront delivery network

By Press Release 2 July 2018

BBD today announced that they have achieved Standard Consulting Partner status in the Amazon Web Services (AWS) Partner Network (APN). Additionally, BBD is now able to provide... FULL STORY >

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