Many organisations embark on Service Management improvement programs, particularly with regard to IT Service Management (ITSM), only for the projects to fail to deliver the anticipated benefits. FULL STORY >

There is still a somewhat parochial view of multi-function devices – the doorway to a successful document management system (DMS) – which are regarded as glorified photocopy machines. It is with this in mind that we spoke to leaders in the... FULL STORY >

Opinion Piece: Avoiding common failure points of Service Management projects and ensuring success with three key aspects. FULL STORY >

In our recent Q+A session, we asked companies about the one change/ enhancement/ implementation they made in the past two years, which had the biggest impact on productivity or efficiency in the company. We received some interesting feedback. FULL STORY >

There are still some apps out there that are genuinely innovative and intriguing, such as Tempo Smart Calendar. In an interview with the co-founder, we find out why this app may offer users a much needed hand in the... FULL STORY >

WD has expanded its commercial consumer personal cloud solutions with the My Cloud EX2, a high-performance two-bay network attached storage (NAS) system. FULL STORY >

Volkswagen has revealed details for its latest addition to the Golf lineup - the electric powered Golf GTE, which will be showcased at the 2014 Geneva Motor Show. FULL STORY >

Researchers at Princeton University believe that Facebook is heading the same way as Myspace, going so far to declare that in 2017 the social network will only have 20% of its peak user base left. FULL STORY >

Not being into games may make most self-respecting geeks think less of you, but it does have its perks, writes Deep Fried Man. FULL STORY >

Around mid-year it becomes very difficult to get hold of almost anyone involved in the South African gaming industry. It might seem odd considering that July/August is normally a rather dry period for videogame releases, however pretty much everyone is consumed... FULL STORY >

APC’s range of award-winning Smart-UPS products for the small business, available from distributor Drive Control Corporation (DCC), has just improved, with the arrival of two new Uninterruptable Power Supply (UPS) models. These... FULL STORY >

WD Sentinel DS5100 and DS6100 Provide Small Businesses with an Intel-based Windows Server, Pre-populated with WD Enterprise-Class Hard Drives at an Affordable Price. FULL STORY >

Could Intel’s new Haswell processor, newly launched into the local market, spell a revival for the PC sector? FULL STORY >

This week in the Gaming News Round-up: It is all about rAge this week, which played host to some tantalising games and more than a few hardware high notes as well. FULL STORY >

Monitoring large spaces and keeping track of multiple cameras can be a daunting task, but this challenge has a solution, namely Honeywell’s Digital Video Manager Release 500 (DVM R500). FULL STORY >