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Industry advice - Why poor customer service is killing your brand (and how to fix it)

By Industry Contributor 16 August 2019

How do businesses survive an increasingly difficult economic environment? By focusing on customer services, argues Wynand Smit, the CEO of Inovo. FULL STORY >

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Emirates launches mobile travel app Emirates Skywards GO

By Ryan Noik 20 July 2018

As well as introducing its 3D virtual experience for booking seats and viewing cabins on its aircraft, the airline has also launched an app that offers 2-for-1 deals in 20 countries. FULL STORY >

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Dell EMC accelerates partner growth through expanded Storage Loyalty Program

By Press Release 22 January 2018

Dell EMC has extended its Storage Loyalty Program offering for customers to cover high-end and unstructured storage and data protection appliances providing confidence and security on new storage purchases. FULL STORY >

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Accelerating customer loyalty

By Press Release 22 June 2017

INOVO CEO, Wynand Smit, explains why speedy resolutions of customer complaints can help ensure their retention of service. FULL STORY >

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Mobile data service provider loyalty drops to three-year low - SAcsi Index 2016

By Press Release 19 October 2016

Results reveal one of the lowest SAcsi industry averages. FULL STORY >

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First universal loyalty app launches in South Africa

By Press Release 13 October 2015

From October, South African shoppers will be able to replace the bulky loyalty cards in their wallets with a universal mobile application called ReMe, that represents South Africa’s first universal loyalty app to offers consumers instant... FULL STORY >

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Loyalty payments unlock SA consumer spend

By Staff Writer 1 June 2015

Loyalty payments are holding a steady ground when it comes to chosen methods of purchasing items over the internet. This is according to a research study by payment provider, PayU. The study reveals that South African consumers have put loyalty payments... FULL STORY >

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