How do businesses survive an increasingly difficult economic environment? By focusing on customer services, argues Wynand Smit, the CEO of Inovo. FULL STORY >

As well as introducing its 3D virtual experience for booking seats and viewing cabins on its aircraft, the airline has also launched an app that offers 2-for-1 deals in 20 countries. FULL STORY >

Dell EMC has extended its Storage Loyalty Program offering for customers to cover high-end and unstructured storage and data protection appliances providing confidence and security on new storage purchases. FULL STORY >

INOVO CEO, Wynand Smit, explains why speedy resolutions of customer complaints can help ensure their retention of service. FULL STORY >

Results reveal one of the lowest SAcsi industry averages. FULL STORY >

From October, South African shoppers will be able to replace the bulky loyalty cards in their wallets with a universal mobile application called ReMe, that represents South Africa’s first universal loyalty app to offers consumers instant... FULL STORY >

Loyalty payments are holding a steady ground when it comes to chosen methods of purchasing items over the internet. This is according to a research study by payment provider, PayU. The study reveals that South African consumers have put loyalty payments... FULL STORY >