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Interactive Intelligence to host “Six Top Challenges of Deploying a Multichannel Contact Centre” web event
By Press Release 9 November 2015Interactive Intelligence Group Inc. unified communications and collaboration, is hosting a free Web event titled, “Six Top Challenges of Deploying a Multichannel Contact Centre and... FULL STORY >
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Interactive Intelligence named market leader in Ovum’s multichannel cloud contact centre report
By Staff Writer 28 August 2015Interactive Intelligence Group Inc has been named a Leader in the Ovum Decision Matrix: Selecting a Multichannel Cloud Contact Centre Solution 2015-16 report. FULL STORY >
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