By Brett Lindsay, Founder & CEO and Tyrann Burger, Managing Director at BIGBrave Strategic Design Firm FULL STORY >

The rapid growth of Gamification and the computer game culture are helping to create more efficient and profitable contact centres, says leading Strategic Back Office Workforce Optimisation Consultant Graeme Gabriel... FULL STORY >

Strategic IT is a term that is easily bandied about but only deserves the monicker once business leaders adopt a significant mind-set change FULL STORY >

Nokia has entered into a strategic alliance with Renesas Electronics Corporation and will sell its wireless modem business to the Japanese company. FULL STORY >

The world's biggest cellphone maker is teaming up with Yahoo! in a strategic partnership to combine strengths. FULL STORY >