Need to get a package across town in a hurry? Time is tight and you’re struggling? Well, now there’s a new courier crew in town and it’s revolutionising the delivery industry.

1Fetch, a new on-demand, same-day, hand-to-hand motorbike delivery service, has hit the market revving, providing users with speedy, professional and super-efficient service – all at the push of a button. It’s that simple.

1Fetch is available via an app, and the entire delivery process is done in-app, just like the Uber franchise that has completely changed the taxi industry worldwide. 1Fetch connects users with drivers – it’s delivery when you need it and how you need it. The 1Fetch app is currently available on Google Play and on the Apple App Store.

The service runs from Monday to Friday, 8am to 5pm, and is the perfect courier option for businesses that need smaller deliveries done immediately.

Director of 1Fetch Panico Theocharides says of the new service, “We guarantee collection within 90 minutes of the order being placed. Once collected, the package is delivered directly to your destination, with no stops along the way.”

Based in the Sandton CBD and servicing areas within a 20km radius of the Sandton CBD (for now), 1Fetch has serious plans for expansion into Gauteng and the rest of South Africa.

“We aspire to become ‘front of mind’ for any real-time delivery needs. The world is rapidly converging towards an outsourced model for all things, so our immediate plans are to get people to ‘think 1Fetch’ every time they need a corporate document sent, a personal package delivered, food, retail items, a gift for your spouse, or a lunch bag to your kid at school. If you get the basics right, and build around your customer needs, the growth should follow,” says Theocharides.

Priced at a competitive rate of R11 per kilometre and subject to a minimum delivery charge of R50 (which includes VAT), 1Fetch has answered the call for a new way of meeting demands for  couriers – less fuss, shorter delivery times and affordability.

According to Theocharides, 1Fetch was born out of the difficulty – experienced over many years – of justifying the cost of full-time drivers for medium-sized corporates.

“What typically happens in the workplace is that staff, often highly qualified, are sent out to perform ad hoc drop-offs to clients, service providers, bankers, lawyers, shareholders, board members, etc., and this costs valuable company time and money.

“So 1Fetch provides an outsourced, on-demand courier solution. It reduces the full-time staffing commitment, reduces overhead and reduces management time. It brings real-time service to your doorstep, at the click of a button. It’s better, cheaper, faster,” he says.

Forgot your work shoes after a morning gym session? You could travel back home to fetch them – which would mean sitting in peak-hour morning traffic for ages. Or you could use 1Fetch to collect them for you and deliver them to your workplace.

“The traffic situation has worsened and is not getting any better. We are taking the stress out of it – so keep calm and use 1Fetch! We have brought the market a convenient solution,” says Theocharides.

1Fetch delivers anything that falls within the maximum load capacity of 15kg, subject to 1Fetch’s terms and conditions.

And there’s a strong commitment to quality and service.

“Our drivers are carefully screened and we promote a best-of-breed culture, starting with recruitment. The drivers are employed directly by the company and the directors meet each and every potential driver prior to the hiring decision being made. Not only do we seek the right technical and competency skills, but also the right attitude. Its often the small things that make the big differences.”

Co-founder of 1Fetch Jason Psillos adds, “We have sophisticated infrastructure in place that enables us to deliver efficiently. We have a very well-developed platform and believe we have the right tools in place to handle high transaction volumes. We are very customer-centric and will bend over backwards to provide the best service possible.”

“In addition, we have a compulsory electronic signature by recipients of goods, which provides proof of delivery. This is then included in a digital invoice which, on completion of the delivery, is emailed to the customer who placed the order. An accredited external payment processing company validates all credit card payments, and client credit card info is securely stored by this highly reputable external company. So all the right security measures are in place to ensure secure and reliable package delivery, as well as a secure payment platform,” says Psillos.