“Customer service”- for many that rhymes with contradictions like “military intelligence”, “jumbo shrimp”, or “deafening silence”. But customer service shouldn’t be- and will no longer be- two words that don’t go well... FULL STORY >

Interactive robot features voice command, facial recognition, sentry patrolling, and AR capabilities. FULL STORY >

20-year anniversary of Cisco Networking Academy (NetAcad) sees commitment to train 100 000 more SA NetAcad graduates by 2020 for the workforce of the future FULL STORY >

Proving that the voracious appetite for mobile Video on Demand (VOD) content shows no sign of abating, MobiMedia, the mobile content arm of the Ole! Media Group, today released subscriber figures... FULL STORY >

With Black Friday quickly approaching, Heino Gevers, Customer experience manager at Mimecast South Africa offers some cyber safety tips for shoppers to apply in order to stay out of the red. FULL STORY >

Sat Space Africa contracts Telesat for additional capacity to meet growing demand. FULL STORY >

Kaspersky Lab has launched Cybersecurity for IT Teams Online, its new interactive training course designed to help IT teams develop their basic information security skills. FULL STORY >

The face of retail is evolving quickly, with online shopping experiencing exponential growth rates globally. Woolworths has experienced this first-hand with their online clothing sales increasing over 100% between July 2016 and June 2017. FULL STORY >

Data analysis is rated as one of the most sort-after and lucrative skills to have and represents a great career opportunity for anyone with the right aptitude. FULL STORY >

ZAGG, a global leader in accessories that empower mobile lifestyles, today introduced the Rugged Messenger wireless keyboard for the new 10.5-inch Apple iPad Pro. FULL STORY >