INOVO CEO, Wynand Smit, explains why speedy resolutions of customer complaints can help ensure their retention of service. FULL STORY >

Richard Mullins, MD of MEA at Acceleration, delves into how these visualisations can be viewed in real-time and manipulated according to the user’s needs, and can filter down from the decision maker to the worker bee. FULL STORY >

Sage Payments Landscape Report reveals that 90% of respondents are more likely to shop somewhere that offers them multiple ways to pay. FULL STORY >

Steve Tzikakis, SAP president for EMEA South, explains why he believe there’s a huge opportunity waiting for companies that start viewing their enterprise technology the way millennials do. FULL STORY >

Digital transformation continues to transform the businesses landscape, affecting business strategies, operations and the development of products and services. Emmanuel Tita Sama, global account director, West & Central Africa,... FULL STORY >

IDC predicts that financial services will continue to lead the adoption of mobility solutions mainly due to the inherent benefits and cost savings from the reduction in branch footprint and improving customer experience. FULL STORY >

Colleen Rose, consulting director at Acceleration, addresses the fact that Retailers could use beacons to deliver highly relevant content to customers at specific locations in or around their stores, that can be connected with online behavioural tracking data to more deeply... FULL STORY >

Competitively-priced access to fibre-like mobile connectivity presents local ISPs with new growth opportunities. FULL STORY >

Privately owned global Network Service Provider Workonline Communications and online broadcasting platform provider Tysflo, have announced a strategic partnership that will see Tysflo expanding in the African market, offering... FULL STORY >

In South Africa, most retailers are just beginning the digital journey, but they are keenly aware that if they are to stay competitive they will need to start with sophisticated wireless networks enabling them to understand and analyse customer behavior,... FULL STORY >