There is some good news regarding contact centres, both for agents using and for customers experiencing them, as Interactive Intelligence has launched its customer engagement cloud service, Pure Cloud, in South... FULL STORY >

Mobile has outstripped growth in desktop adoption and is now driving internet access in South Africa, according to the Mobile Marketing Association for South Africa’s (MMA SA) Mobile Report for 2016. FULL STORY >

The June-slated DLC for Star Wars: Battlefront promises many things, most important of which will be Lando Calrissian. FULL STORY >

In an effort to move away from the more generic look of its people emoji, Google updates its Android N developer preview to look more human. FULL STORY >

DFA, South Africa’s leading provider of open-access fibre infrastructure, today announces that it has acquired a significant minority stake in SA Digital Villages (SADV), which has a proven track record in the FTTH market segment FULL STORY >

As Facebook opens up its Live platform to content creators, Livestream debuts the first camera to stream straight to Facebook Live - the Mevo. FULL STORY >

Designed as a high-quality, production ready 3D camera system, according to Facebook, the company unveils its Surround 360-degree device. FULL STORY >

With so many comic book films happening this year, you may have forgotten about Doctor Strange. Luckily, Marvel has debuted a teaser trailer showcasing some of what's in store. FULL STORY >

Swinging into cinemas on 7 July 2017, Marvel names the upcoming Spider-Man film Spider-Man: Homecoming. FULL STORY >

Local organisations can now benefit from reduced communications costs and enhanced collaboration, with the release of T-Systems’ Cloud-based Dynamic Unified Communications solution. FULL STORY >

Google today announced a commitment to train one million young Africans in digital skills in the next year. FULL STORY >

In an odd move, HTC unveils its latest flagship device, the HTC 10, with a series of surreptitious YouTube videos and very little fanfare. FULL STORY >

A new survey released by EMC has revealed that CIOs are facing significant pressures with regards to IT. FULL STORY >

With pressure mounting on the government to reduce costs while improving governance and service delivery, there is an opportunity for municipalities to streamline their operations by adopting a shared services model. FULL STORY >

After a mixed reception in 2014 following plenty of hype, Respawn and EA are readying the follow-up, Titanfall 2, by debuting a teaser trailer ahead of full 12 June reveal. FULL STORY >