Leveraging the omnichannel can dramatically improve debt collection and customer service
By Industry Contributor 26 March 2024By Martie De Beer, Executive: Contact Centre, Telviva FULL STORY >
A simple shift in how businesses invest in skills development can secure a work-ready IT talent pipeline
By Industry Contributor 20 March 2024By Jessica Hawkey, MD at redAcademy FULL STORY >
How to combat mid-year fatigue
By Industry Contributor 19 July 2023By Anja van Beek, Talent Strategist, Leadership & HR Expert and Executive Coach FULL STORY >
Vodacom Group Ltd achieves Level 1 BEE status
By Press Release 4 June 2020Vodacom Group Ltd has announced that it has achieved the highest BEE contributor score of Level 1. FULL STORY >
Keep your brain occupied with latest Humble books bundle
By Staff Writer 6 December 2019You can delve into the Brain Wave 2 bundle for as little as $1. FULL STORY >
Life-changing contact centre agent wins international Genesys CX Hero award
By Staff Writer 2 October 2019First South African to win Genesys global award aims to open doors for others to global opportunities. FULL STORY >
Genesys invites all Customer Experience professionals to Amsterdam in September
By Press Release 19 August 2019Genesys has announced the dates for its forthcoming G-Summit, taking place in Amsterdam. FULL STORY >
Will drink pods be more popular than coffee pods?
By Staff Writer 19 November 2018South Africans seemed to have fallen in love with Nespresso pods, but how about a machine that serves up something a bit stronger? FULL STORY >
World’s first AI smart hives network helps conserve declining global honey bee populations
By Ryan Noik 16 October 2018The World Bee Project and Oracle are collaborating in a marriage between nature and technology with data being collected from an international network of connected smart hives, and monitored and... FULL STORY >
Bumblebee gets its full trailer
By Staff Writer 26 September 2018The new full trailer has dropped and shows us a bit more of how Bumblebee made its way to the young Charlie Watson (Hailee Steinfeld, True Grit) in a small little Californian beach town. FULL STORY >
Tired of Transformers? Enter Bumblebee.
By Staff Writer 7 June 2018Transformers are doing the same as Star Wars with their franchise, now focusing on individual stories FULL STORY >
Dell EMC achieves Level 1 BBBEE rating
By Press Release 22 May 2018Dell EMC South Africa, a part of the Dell Technology Group, has been independently verified and have successfully achieved a Level 1 BBBEE rating against the ICT Amended Sector Codes. FULL STORY >
It's time to hire your first employee. Here’s how to do it
By Press Release 29 January 2018By Alexandra Hadfield, Harambee SME Sector Lead FULL STORY >
USAID partners with Harambee to accelerate youth employment
By Press Release 13 November 2017Harambee, the South African youth employment accelerator, and United States Agency for International Development (USAID), have announced a partnership that will help fund Harambee’s operations over the next three years. FULL STORY >
BBBEE screws tighten on South African businesses
By Press Release 8 July 2016Many South African businesses will face a stiff challenge in meeting their accreditation targets as they prepare for their first audits under the stricter Revised Broad-Based Black Economic Empowerment Codes that came into effect on 1 May 2015,... FULL STORY >
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