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Leveraging the omnichannel can dramatically improve debt collection and customer service

By Industry Contributor 26 March 2024

By Martie De Beer, Executive: Contact Centre, Telviva FULL STORY >

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A simple shift in how businesses invest in skills development can secure a work-ready IT talent pipeline

By Industry Contributor 20 March 2024

By Jessica Hawkey, MD at redAcademy FULL STORY >

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How to combat mid-year fatigue

By Industry Contributor 19 July 2023

By Anja van Beek, Talent Strategist, Leadership & HR Expert and Executive Coach FULL STORY >

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Vodacom Group Ltd achieves Level 1 BEE status

By Press Release 4 June 2020

Vodacom Group Ltd has announced that it has achieved the highest BEE contributor score of Level 1. FULL STORY >

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Keep your brain occupied with latest Humble books bundle

By Staff Writer 6 December 2019

You can delve into the Brain Wave 2 bundle for as little as $1. FULL STORY >

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Life-changing contact centre agent wins international Genesys CX Hero award

By Staff Writer 2 October 2019

First South African to win Genesys global award aims to open doors for others to global opportunities. FULL STORY >

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Genesys invites all Customer Experience professionals to Amsterdam in September

By Press Release 19 August 2019

Genesys has announced the dates for its forthcoming G-Summit, taking place in Amsterdam. FULL STORY >

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Will drink pods be more popular than coffee pods?

By Staff Writer 19 November 2018

South Africans seemed to have fallen in love with Nespresso pods, but how about a machine that serves up something a bit stronger? FULL STORY >

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World’s first AI smart hives network helps conserve declining global honey bee populations

By Ryan Noik 16 October 2018

The World Bee Project and Oracle are collaborating in a marriage between nature and technology with data being collected from an international network of connected smart hives, and monitored and... FULL STORY >

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Bumblebee gets its full trailer

By Staff Writer 26 September 2018

The new full trailer has dropped and shows us a bit more of how Bumblebee made its way to the young Charlie Watson (Hailee Steinfeld, True Grit) in a small little Californian beach town. FULL STORY >

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Tired of Transformers? Enter Bumblebee.

By Staff Writer 7 June 2018

Transformers are doing the same as Star Wars with their franchise, now focusing on individual stories FULL STORY >

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Dell EMC achieves Level 1 BBBEE rating

By Press Release 22 May 2018

Dell EMC South Africa, a part of the Dell Technology Group, has been independently verified and have successfully achieved a Level 1 BBBEE rating against the ICT Amended Sector Codes. FULL STORY >

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It's time to hire your first employee. Here’s how to do it

By Press Release 29 January 2018

By Alexandra Hadfield, Harambee SME Sector Lead FULL STORY >

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USAID partners with Harambee to accelerate youth employment

By Press Release 13 November 2017

Harambee, the South African youth employment accelerator, and United States Agency for International Development (USAID), have announced a partnership that will help fund Harambee’s operations over the next three years. FULL STORY >

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BBBEE screws tighten on South African businesses

By Press Release 8 July 2016

Many South African businesses will face a stiff challenge in meeting their accreditation targets as they prepare for their first audits under the stricter Revised Broad-Based Black Economic Empowerment Codes that came into effect on 1 May 2015,... FULL STORY >

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