CCI South Africa and CareerBox Africa recognised for excellence at the BPESA GBS Alchemy Awards 2024
By Staff Writer 22 November 2024Business Process Outsourcing industry leader CCI South Africa, and its partner organisation, impact sourcing service provider CareerBox Africa, were recognised for their contribution to the BPO... FULL STORY >
Navigating the landscape of IT outsourcing
By Industry Contributor 14 March 2024Craig Allen, Head of Information Technology Advisory at qwerti, digs into the reality of IT outsourcing and the importance of ensuring that any move to this model delivers long-term value. FULL STORY >
Providing shared services that offer excellence to everyone in the value chain
By Industry Contributor 27 February 2024Mithum Singh, Chief Services Officer, CCI South Africa explains the bounty and benefits that the global shared services sector can bring to the country. FULL STORY >
CareerBox and BPO offer an Answer to the Scourge of Unemployment
By Ryan Noik 22 September 2023A recent visit to the headquarters of global business process outsourcing company CCI South Africa in Kwa-Zulu Natal was rich with insights into addressing one of the most pressing challenges facing South Africa: unemployment. FULL STORY >
Three ways AI will change the Business Process Outsourcing landscape
By Industry Contributor 18 May 2023Artificial Intelligence has received a lot of attention of late as it looks set to revolutionise and transform the way organisations and their people work. Mervyn Pretorius, Chief Technology Officer at CCI South Africa,... FULL STORY >
Underpinning SA’s Business process outsourcing explosion – why the tech stack is crucial
By Industry Contributor 27 September 2022Andre Olivier from Borwood Group explains why the tech stack is as crucial as call centre service level agreements when it comes to business process outsourcing FULL STORY >
Achieving flexibility, agility and cost efficiency in the e-commerce era
By Industry Contributor 12 April 2022By Tennille Bell, National General Manager Sales at Programmed Process Outsourcing (PPO) FULL STORY >
Outsourcing your payroll: How it can benefit your business
By Press Release 23 August 2016Marina Nolte, head of Outsourcing at Sage HR & Payroll, explains why SMEs should look to specialists when it comes to handling their payroll. FULL STORY >
Cloud is changing the face of Human Capital Management outsourcing
By Press Release 21 June 2016Mandisa Seleoane, Human Capital executive at Adapt IT, says that signs of cloud’s growing influence within the sector are becoming more apparent. FULL STORY >
Most Read Articles
Have Your Say
What new tech or developments are you most anticipating this year?