Whether your employees work remotely or not, there are several reasons to divorce terrestrial telephony and move your PBX system into the cloud. FULL STORY >

Often customer experience is measured using checklists and monitored in isolation – without considering the multiple aspects that make up the entire customer experience, says Euphoria Telecom CEO, George Golding. FULL STORY >

Building and managing a successful business in today's challenging economic environment is an art. Whilst companies have no option but to embrace technology, to take advantage of the efficiencies and cost savings it has to offer, they... FULL STORY >

3CX, developer of next generation software PBX, 3CX Phone System for Windows, today announces the launch of Version 14 of its award winning communications solution. FULL STORY >

Unsuspecting VoIP customers are often surprised when they receive outrageous phone bills, especially when their telephone service providers do not explain the risks of toll fraud (PBX hacking). International fraudsters are constantly hijacking telephone... FULL STORY >

Vox Telecom has recently completed two very rigorous processes with leading IP networking, ultra-broadband access, and cloud technology specialist, Alcatel-Lucent to become the first, and currently only service... FULL STORY >

While hosted PBX solutions have been available to businesses for some time, never has the time been more right for this product to enter the mainstream as a voice solution for businesses of all sizes, says Natalie van der Merwe,... FULL STORY >

B&D System Engineers believes businesses can transform the way they communicate and save a significant 80 on line rentals and call charges, by taking advantage of 3CX IP PBX VoIP. FULL STORY >