Becoming customer obsessed is one of the top five trends that will impact the contact centre industry this year, according to one of the experts at the Interactive Intelligence panel discussion. FULL STORY >

The festive season may be over for another year, but this is no reason for organisations to reduce their efforts to curb alcohol consumption in the workplace. FULL STORY >

Google's blogging platform is set to restrict sexually explicit/graphic content as of 23 March. Those blogs that do show such content, will be made private according to Google. FULL STORY >

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Jasco Power Solutions has launched a new range of high frequency 1-10Kva UPS’ that will offer small and medium-sized local businesses the daily risk coverage they need to survive the load shedding that is likely to become the norm in South Africa. ... FULL STORY >

- Users continue to be suspicious of MDM solutions they feel are playing Big Brother to their personal mobile devices FULL STORY >

ThoughtWorks, a multinational software delivery and technology company, has urged the private sector to develop and implement innovative interventions that will help produce better qualified professionals, particularly User... FULL STORY >

Times are indeed looking up for the local comic book scene. A case in point is the presence of a stand and a whole range of events dedicated to the SA scene at this year’s Design Indaba, to be held in Cape Town. FULL STORY >

This week's Highlights is full to the gills with all manner of Geeky goodness. Cryptic concept art for X-Men: Apocalypse debuts, NASA captures interstellar soundscapes and more death comes to Game of Thrones. FULL STORY >

At an illuminating round table discussion, travel technology solutions provider Sabre Corporation explained why an increase in travel could spur business, and the country’s economy, to new heights. FULL STORY >

A document management solutions does far more than take the pain out of paperwork. James Francis digs a bit deeper into the South African context. FULL STORY >

In this week’s GNR - New DLC available for Alien:Isolation, Dying Light developers tease new enhancements and more Rise of the Tomb Raider details. FULL STORY >

In light of Microsoft’s recent announcements, it seemed a good time to take a fresh look at the company’s monolithic console, the Xbox One. FULL STORY >

SOHOs and staff working from home tend to overlook the cyber security risks around their home office, warns Networks Unlimited, distributor of Fortinet. FULL STORY >

One of the first of its kind in SA, The Kase's newly unveiled concept store takes the idea of customised smartphone and tablet covers to a whole new level. FULL STORY >