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Freshworks helps Africa’s leading media company MultiChoice move promises a faster, modern employee and customer experience

By Staff Writer 9 December 2021

MultiChoice, the leading video entertainment company in Africa, has announced that they will be using Freshservice and Freshdesk to create faster omnichannel customer... FULL STORY >

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Change is the new normal - why loyalty will be top of mind for companies in 2022

By Industry Contributor 6 December 2021

By Robin Fisher, Senior Area Vice President of Salesforce Emerging Markets FULL STORY >

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4 Ways an As-a-Service Approach Accelerates Business Speed

By Industry Contributor 29 November 2021

Monique Watson from Dell Technologies South Africa explains why she believes the as-a-Service model is the future of the modern enterprise. FULL STORY >

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Managed services are the data solution Africa needs

By Industry Contributor 16 November 2021

By Gerhard Fourie, Channel Lead at Commvault Africa FULL STORY >

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Protecting assets in unexpected situations: communications is key

By Staff Writer 10 September 2021

In light of the recent unrest with impacted a 100 network towers, Mark Zheng explains how public safety, emergency services and disaster control departments can and should be more effectively connected FULL STORY >

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South Africa’s financial institutions need to pursue their own path to the cloud

By Staff Writer 7 September 2021

South Africa companies, particularly in the financial services industry, are on a hybrid or multi-cloud model trajectory, characterised by four truths. Isme Oosthuizen from BCG Platinion explains. FULL STORY >

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Predictive tech: empowering entrepreneurship through financial inclusion

By Industry Contributor 1 September 2021

By Jade Longano, Group Head of Partnerships at JUMO FULL STORY >

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Kaspersky: Less DDoS attacks and small geographic shifts in Q2 2021

By Staff Writer 2 August 2021

Here is some good news on the cyberthreat landscape - in the second quarter of 2021, the total number of DDoS attacks decreased by 38.8% compared to Q2 2020, according to Kaspersky. FULL STORY >

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Samsung launches door to door repair service for smartphones

By Staff Writer 2 June 2021

Samsung has launched a new ‘Door to Door’ smartphone repair service, which provides users with another option to visiting a customer care centre. FULL STORY >

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Huge spike in ransomware attacks calls for adoption of Backup-as-a-Service solutions by modern enterprises

By Industry Contributor 14 April 2021

By Kate Mollett, Regional Director at Commvault South Africa FULL STORY >

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Huawei Mobile Services expands partnership with Mondia Pay for contactless mobile payment services from operators

By Staff Writer 9 April 2021

Mondia Pay’s direct carrier billing service integration will go live with Cell C during this quarter. FULL STORY >

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Industry Insight - Everything-as-a-service and edge computing for medium businesses explained

By Industry Contributor 25 February 2021

Sabine Dedering, Regional Sales Director Dell Technologies, South Africa unpacks Everything-As-A-Service and the intelligent use of Edge computing for medium businesses in order to accelerate their... FULL STORY >

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People trust robots more than themselves with money, finds global study

By Staff Writer 16 February 2021

New research has revealed growing confidence among consumers and business leaders that robots handle finance tasks better than people. FULL STORY >

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Industry Insight - How to secure the branch networks of financial institutions

By Industry Contributor 11 February 2021

Financial networks require high speeds and solid security. Renee Tarun, Deputy CISO/ Vice President Information Security at Fortinet, explains how you can do it. FULL STORY >

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Embracing digitisation key to meeting customer demands

By Staff Writer 27 October 2020

A significant focus on digitisation is allowing Nedbank to meet fast-changing banking customer needs. The bank explains its progress and why embracing digitisation stood it in good stead. FULL STORY >

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