Crowdsourced innovation management plays a vital role in financial services firms of the future, asserts Steve Lauter, Head Banking (Africa) at Wipro Limited. FULL STORY >

How do businesses survive an increasingly difficult economic environment? By focusing on customer services, argues Wynand Smit, the CEO of Inovo. FULL STORY >

Dee Chetty, Accenture Interactive Lead for Africa, explains why personalisation is more important than ever, and what successful customer engagement requires. FULL STORY >

Winter is coming for established financial service providers, but those prepared can spring ahead spring. This was the message from CEO and founder of T-Labs, Amin Toufani, at the SingularityU Exponential Finance... FULL STORY >

There’s some good news for small and medium businesses, especially with regards to coping with the ever-present cybersecurity threats. Vox has launched a managed firewall service intended to cater specifically for the... FULL STORY >

There is one more week left for developers, start-ups and businesses to take advantage of AWS's pop-up loft, currently running in Sandton until the end of the month. FULL STORY >

Shawn Sipman, Oracle Customer Experience Strategy Lead Africa, elaborates on keeping customers in today's world. FULL STORY >

If there is one industry that has been caught in the digital transformation siren’s call, it has been financial services. TechSmart’s Ryan Noik (RN) chats to Vuyo Mpako: Chief Digital &... FULL STORY >

Demand on the continent for geographically dispersed, less expensive and more efficient local and cross-border payments systems is accelerating development. Hannalie Marsh, General Manager of Wirecard South Africa, explains. FULL STORY >

The newly appointed Public Sector Regional Sales Director at Dell EMC, Musa Mahlaba, explains why decisive leadership is deeply needed in the public sector with regards to ICT. FULL STORY >

Financial institutions need to pay attention to how they work with data, and how leveraging the cloud can help them keep pace with other industries. Ron Raffensperger, CTO for Data Centre Solutions at Huawei Enterprise, explains. FULL STORY >

BBD today announced that they have achieved Standard Consulting Partner status in the Amazon Web Services (AWS) Partner Network (APN). Additionally, BBD is now able to provide... FULL STORY >

Businesses around the world continue to be plagued by a high number of security breaches. The larger the business, and the more confidential data it houses, the bigger the risk. FULL STORY >

Wael Youssef of Orange Business Services looks at why and how African cities are positioned to be at the forefront of the growth of smart cities in coming years. FULL STORY >

Darrel Orsmond, Financial Services Industry head at SAP Africa, looks at how a recent data privacy scandal could effect the GDPR countdown and consumer trust. FULL STORY >