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Freshworks helps Africa’s leading media company MultiChoice move promises a faster, modern employee and customer experience

By Staff Writer 9 December 2021

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MultiChoice, the leading video entertainment company in Africa, has announced that they will be using Freshservice and Freshdesk to create faster omnichannel customer support across IT and support teams for South African MultiChoice subscribers. FULL STORY >


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Industry Insight - Is your disaster recovery plan really a security hazard?

By Industry Contributor 7 December 2021

Every business should have a disaster recovery plan, says Stuart Bernard, VP of Digital Solutions, Iron Mountain EMEA to ensure challenges are prevented or handled before they escalate. FULL STORY >

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Ring home security adds new additions to their Smart Tech range in SA

By Press Release 7 December 2021

Introducing: Ring Video Doorbell Wired, Ring Video Doorbell 4, Ring Floodlight Cam Plus, Ring Floodlight Cam Pro and the Ring Plug – In Adapter. FULL STORY >

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Huawei enters the commercial laptop market with a new range of MateBook B Series laptops

By Press Release 7 December 2021

Huawei recently launched a brand-new series of laptops that are ideally suited to meet the needs of a demanding and evolving business world. Featuring new processors and displays, the HUAWEI MateBook B... FULL STORY >

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Canon unveils its mighty new outdoor PTZ camera, the CR-X300

By Press Release 3 December 2021

This high quality, versatile camera gives outdoor remote production teams a robust camera solution FULL STORY >

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How hybrid work is pushing to end passwords

By Staff Writer 2 December 2021

A new report published today from Cisco’s Duo Security, the multi-factor authentication (MFA) and secure access solution, confirms that enterprises are taking steps to move away from passwords and adopting low-friction authentication methods to... FULL STORY >

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New HP Smart Tank AIOs - The next step in intuitive design

By Press Release 1 December 2021

The new HP Smart Tank 750 and HP Smart Tank 670 All-in-One devices are now available from official distributor, Drive Control Corporation (DCC). FULL STORY >

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Cummins offers a range of solutions for load shedding and back-up power

By Press Release 30 November 2021

Cummins’ technology is particularly suited to dealing with load shedding due to features such as full load acceptance for critical equipment. A full range of alternative power solutions is available from mines to... FULL STORY >

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How does the highly anticipated TECNO CAMON 17P measure against its competitors?

By Press Release 30 November 2021

We know that the South African consumer is spoilt for choice, so how do they evaluate the latest smartphone models best suited to their needs? FULL STORY >

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Industry Insight - Moving from channels to seamless engagement for better CX

By Industry Contributor 18 November 2021

The global COVID-19 pandemic has altered the way the world lives and works, and has forever changed the way customers and employees view communication and engagement. Adriaan van Staden from SelectONE CX explains. FULL STORY >

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Industry Insight: Don’t let Black Friday and Cyber Monday compromise your data security practices

By Industry Contributor 17 November 2021

November has become a peak month for online shopping and combined with the rapid growth of e-commerce during the pandemic, this could be a recipe for cybersecurity disaster. Simeon Tassev unpacks... FULL STORY >

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