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Contact centres: cog in the machine or customer experience hub?

By Staff Writer 26 May 2015

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As customer experience becomes the primary competitive advantage in business, the role of the contact centre is changing significantly. FULL STORY >


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Power that never cuts

By Staff Writer 26 May 2015

In the wake of months of power outages from load shedding, many South Africans are exploring alternative energy sources as a means to keep the lights on. FULL STORY >

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Stop wasting time and money on failed projects

By Staff Writer 26 May 2015

Innovating should be a priority for all businesses, yet too often, businesses approach innovation with a traditional mindset: they write a business plan, secure investment capital, and then spend months or years developing the idea without knowing... FULL STORY >

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Euphoria Telecom removes the risk of VOIP toll fraud

By Staff Writer 26 May 2015

If your phone provider doesn't offer control mechanisms to help prevent fraudulent use of your VOIP account, you may want to look into using a different provider. FULL STORY >

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The instant CEO: Just add AETAS

By Staff Writer 25 May 2015

Aetas Business in a Box is a rich and dynamic solution that provides entrepreneurs with a simple and powerful tool for launching their own business. FULL STORY >

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Nebula achieves Microsoft gold certified partner status for telecoms management product

By Staff Writer 25 May 2015

Microsoft has awarded Nebula Gold Certified Partner status with the Application Development Competency for its Enterprise Mobile Management Services (EMMS). FULL STORY >

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Vox Telecom and Alcatel-Lucent drive strategic partnership for local PBX customers

By Staff Writer 25 May 2015

Vox Telecom has recently completed two very rigorous processes with leading IP networking, ultra-broadband access, and cloud technology specialist, Alcatel-Lucent to become the first, and currently only service... FULL STORY >

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Hitachi Data Systems unveils lineup of software-defined Infrastructure Solutions

By Robin-Leigh Chetty 25 May 2015

Designed to aid with all transactional and analytical-driven workloads, Hitachi Data Systems unveils its new line-up of software-defined infrastructure solutions. FULL STORY >

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Moore’s law sets the pace for the PC’s processor evolution

By Staff Writer 22 May 2015

Mohammed Fareed, Software and Service Group business development manager at Intel South Africa talks about how Moore's Law has impacted the evolution of PC processors. FULL STORY >

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Don’t make boardroom decisions without the data scientist

By Staff Writer 22 May 2015

Francois Swanepoel of Stone Three Venture Technology believes that while the Chief Data Scientist may not have a seat at the boardroom table yet, those that do sit at the top of the organisational chart should certainly listen to what... FULL STORY >

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Revolutionising the Cloud for ERP Users

By Staff Writer 21 May 2015

One Channel and Acumatica take the message on the road showcasing the power of a true Cloud platform which leverages scalability and mobility – enabling integration between financial and sales processes, business intelligence and productivity for... FULL STORY >

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