Research from MIT SMR Connections reveals the best practices of highly successful CX teams to win business and loyalty. FULL STORY >

Sports company PUMA has signed Mercedes-AMG Petronas F1 Team driver George Russell as a brand ambassador making the young British driver part of its lifestyle and performance program. FULL STORY >

Acer today announced a pair of additions to its thin, light and powerful lineup of Swift X laptops with discrete GPUs, consisting of a new 14-inch and 16-inch model. FULL STORY >

Cisco has announced it is now hosting a record eight billion calls monthly across its cloud calling platforms. FULL STORY >

Citrix has announced that Pilkku Aasma is its new vice president for Partner Sales in EMEA. FULL STORY >

Dr Tijsbert Creemers-Chaturvedi, Managing Director and Partner at Boston Consulting Group takes a look at how COVID-19 is on a path to change the way consumers interact with their banks,... FULL STORY >

A new multibillion dollar acquisition by Citrix is aimed at uniting a leading workspace delivery platform with best-in-class SaaS work management solution, ushering in new era of employee productivity. FULL STORY >

Citrix has announced that Matthew McKay is its new Regional Director for Sub-Saharan Africa. FULL STORY >

Lenovo Data Centre Group (DCG) has announced new end-to-end data management solutions allowing customers of all sizes to harness data more securely and efficiently, from edge to core to cloud. FULL STORY >

With entries received across Africa, the Africa Photo Awards 2020 awards ceremony recently took place at the Keyes Art Mile in Johannesburg, South Africa. FULL STORY >