A new enhancement to Avaya OneCloud Experience Platform enables businesses to elevate their customer experience in just a few minutes. FULL STORY >

Redvine Networks, a fully-managed secure SD-WAN and networking service provider and distributor, says that it has been able to consistently grow its customer base over the past five years while also enabling partners to leverage the strength of... FULL STORY >

Dell Technologies has announced the expansion of its Asset Recovery Services with new availability in South Africa. The service supports any brand of laptop, desktop, server, peripheral or accessory, helping customers receive... FULL STORY >

IBM has announced the IBM z16 to provide real-time AI for transaction processing at scale and the industry’s first Quantum-Safe System. FULL STORY >

Research from MIT SMR Connections reveals the best practices of highly successful CX teams to win business and loyalty. FULL STORY >

Sports company PUMA has signed Mercedes-AMG Petronas F1 Team driver George Russell as a brand ambassador making the young British driver part of its lifestyle and performance program. FULL STORY >

Acer today announced a pair of additions to its thin, light and powerful lineup of Swift X laptops with discrete GPUs, consisting of a new 14-inch and 16-inch model. FULL STORY >

Cisco has announced it is now hosting a record eight billion calls monthly across its cloud calling platforms. FULL STORY >

Citrix has announced that Pilkku Aasma is its new vice president for Partner Sales in EMEA. FULL STORY >

Dr Tijsbert Creemers-Chaturvedi, Managing Director and Partner at Boston Consulting Group takes a look at how COVID-19 is on a path to change the way consumers interact with their banks,... FULL STORY >