The Alcatel-Lucent OmniVista 2500 NMS network analytics tool provides a wide range of in-depth network information giving IT an understanding of how the network is being used and helping fine tune its operation to... FULL STORY >

As with any new technology, cloud computing has been through the hype cycle, with inflated expectations giving way to disillusionment and moving further along the maturity curve toward realistic, practical and beneficial solutions. FULL STORY >

Stress testing is a balanced combination of historical as well as forward looking knowledge, such as statistical data, empirical observations and expert judgment. FULL STORY >

For many businesses, the battleground for winning and retaining customers has shifted to digital platforms that are able to deliver an experience that is simpler, more intuitive and constantly evolving to user needs. FULL STORY >

Vendors and Telcos are aligning. They’re aligning their business models, their technology and in so doing, dis-intermediating the traditional channel partners. FULL STORY >

Just over ten years ago, Hannes van der Walt embarked on a journey to pursue his dream of opening a shop that offered something new and exciting. FULL STORY >

The new Panda 2016 consumer solutions range, from the most basic to the most advanced, offer multi-platform protection. FULL STORY >

After recently celebrating the second birthday of its factory in Atlantis, Chinese electronics manufacturer Hisense has now further enhanced its commitment to the Western Cape. FULL STORY >

Terrestrial connectivity service provider Workonline Communications has built its success on a combination of highly skilled engineers and strong partnerships with other important network... FULL STORY >

Studies conducted by Research Company JD Power & Associates indicate that Interactive Voice Response (IVR) accounts for 27% of US customers’ total call experience. FULL STORY >