Telemedicine: The health revolution we have been waiting for?
By Ryan Noik 6 August 2021Telemedicine and diabetes treatment in the the era of a debilitating pandemic came under the spotlight recently, bringing hope for better treatments of a formidable disease. FULL STORY >
Robotic process automation to empower business, drive future skills
By Industry Contributor 13 July 2021Emma Murray, chief operating officer for APJMEA at IFS, unpacks the weighty role that Robotic Process Automation in ensuring a better future - and why these types of intelligent technologies are essential to businesses. FULL STORY >
Is your Chatbot POPIA compliant?
By Industry Contributor 2 June 2021By Maison Samuels from Webber Wentzel FULL STORY >
Could AI be the future of customer service?
By Industry Contributor 25 May 2021By James Bayhack, Director for Sub-Saharan Africa at CM.com FULL STORY >
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Interview with Blue Prism: Automation in South Africa
By Ryan Noik 17 May 2021Ahead of Blue Prism World taking place this week, Ryan Noik discusses intelligent automation with Greg Newton, Country Manager at Blue Prism. FULL STORY >
People trust robots more than themselves with money, finds global study
By Staff Writer 16 February 2021New research has revealed growing confidence among consumers and business leaders that robots handle finance tasks better than people. FULL STORY >
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Kaspersky and Alias Robotics enhance protection for industrial robots
By Staff Writer 11 December 2020Kaspersky and Alias Robotics have partnered to boost cyber-protection for robots that are used in operational technology (OT) infrastructure. FULL STORY >
Global Study: 82% of People Believe Robots Can Support Their Mental Health Better Than Humans
By Staff Writer 16 October 20202020 has been the most stressful year in history for the global workforce and people want robots to help, according to a new study by Oracle and Workplace Intelligence, an HR research and advisory... FULL STORY >
Most chatbots do not work for highly regulated industries - here’s how to change that
By Industry Contributor 16 October 2020By Ryan Falkenberg, Co-CEO, CLEVVA FULL STORY >
Ford experiments with four-legged robots to scout factories
By Staff Writer 25 August 2020Who let the 'dogs' in? FULL STORY >
Blue Prism earns the Leaders nod from Gartner for RPA
By Press Release 6 August 2020Blue Prism a global leader in intelligent automation, has again been positioned by Gartner, Inc. in the Leaders quadrant of the “Magic Quadrant for Robotic Process Automation (RPA). FULL STORY >
How to prepare for the new world of digital workers
By Industry Contributor 29 May 2020By Ryan Falkenberg, co-CEO, CLEVVA FULL STORY >
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rAInbow chatbot offers a safe space for domestic abuse victims to get information without leaving the house
By Industry Contributor 31 March 2020rAInbow is a chatbot that uses artificial intelligence (AI) to chat with users and provide accurate information on domestic violence. FULL STORY >
Top CX trends for CIOs to Watch
By Staff Writer 3 March 2020Gartner predicts that by 2022, 70% of customer interactions will involve emerging technologies such as machine learning (ML) applications, chatbots and mobile messaging, up from 15% in 2018. FULL STORY >
Robotic process automation and practical use of cloud to define the digital workplace in 2020
By Industry Contributor 17 January 2020Ryan Jamieson, Solutions and Innovation Officer at Altron Karabina unpacks some of the technology trends hits and misses - and the most exciting potential to watch out for - in 2020. FULL STORY >
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