Today, everybody is ‘talking’ digital. Any organisation not on the path of digital transformation will face the very real possibility of being ‘left behind’ in what can be considered a very volatile business... FULL STORY >

Artificial intelligence (AI) and Instant Messaging (IM) are poised to fundamentally change the service call experience says Nicholas O'Connor, strategic business development consultant at hi.guru. FULL STORY >

Accenture opened an alluring window to the future, delving into what it considers will be the major disruptors influencing businesses in the next three years. FULL STORY >

Artificial Intelligence (AI) is gunning for your chips, and it will most certainly get it. That’s if the recent poker tournament between four of the world’s top players and Libratus, an AI computer program developed by Carnegie Mellon... FULL STORY >

Genesys Interactive Intelligence forum gives insight into how companies can improve the customer experience in today’s digital age. FULL STORY >

As we’re starting to find out, computers are better than us at a number of things, and this now includes detecting when your heart will fail. FULL STORY >

Genesys Interactive Intelligence forum reveals that only innovations that diminish a limitation and change market rules will become disruptive FULL STORY >

Delving deeper into AI for cars, Nvidia announced plans to partner with carmaker Audi to build a road-going vehicle by 2020. FULL STORY >

Cyber intelligence and analytics specialist, Snode, recently used its tools to analyse the #FeesMustFall protest and delve deeper within Twitter, offering enriched insight beyond 140 characters. FULL STORY >

Decision Intelligence leverages machine learning technology to increase approvals for genuine transactions and deliver overall better consumer shopping experience. FULL STORY >

Facebook's long-term roadmap is focused on building foundational technologies in three areas: connectivity, artificial intelligence, and virtual reality. We believe that major research and engineering breakthroughs in each of these... FULL STORY >

Cyber-intelligence company, Snode, has launched in South Africa. The company utilises advanced mathematical algorithms, the processing power of learning machines, and predictive analytics; providing real-time... FULL STORY >

Imagine a Personal Assistant Bot, a machine or application that you could ask to organise a meeting or arrange bookings just as you would a live, human assistant. As Artificial Intelligence (AI) becomes more prevalent and approaches... FULL STORY >

A collaborative effort between Google, Facebook, Microsoft, Amazon and IBM, the Partnership on Artificial Intelligence to Benefit People and Society, will focus on AI best practices and standards. FULL STORY >

Starting a small business is almost like leaping out of a plane without a back-up parachute. It’s exciting, but at the same time, quite risky. There are several reasons why 80% of small businesses in South Africa fail within the first... FULL STORY >