Cyber intelligence and analytics specialist, Snode, recently used its tools to analyse the #FeesMustFall protest and delve deeper within Twitter, offering enriched insight beyond 140 characters. FULL STORY >

Decision Intelligence leverages machine learning technology to increase approvals for genuine transactions and deliver overall better consumer shopping experience. FULL STORY >

Facebook's long-term roadmap is focused on building foundational technologies in three areas: connectivity, artificial intelligence, and virtual reality. We believe that major research and engineering breakthroughs in each of these... FULL STORY >

Cyber-intelligence company, Snode, has launched in South Africa. The company utilises advanced mathematical algorithms, the processing power of learning machines, and predictive analytics; providing real-time... FULL STORY >

Imagine a Personal Assistant Bot, a machine or application that you could ask to organise a meeting or arrange bookings just as you would a live, human assistant. As Artificial Intelligence (AI) becomes more prevalent and approaches... FULL STORY >

A collaborative effort between Google, Facebook, Microsoft, Amazon and IBM, the Partnership on Artificial Intelligence to Benefit People and Society, will focus on AI best practices and standards. FULL STORY >

Starting a small business is almost like leaping out of a plane without a back-up parachute. It’s exciting, but at the same time, quite risky. There are several reasons why 80% of small businesses in South Africa fail within the first... FULL STORY >

Smart businesses will move quickly to harness artificial intelligence, as they have done with every disruptive technology in the past says Interactive Intelligence. FULL STORY >

Having created a robot-focused division within the company, Sony is reportedly working on a robot that can form an emotional bond with users. FULL STORY >

South African companies moving to cloud-based infrastructure need to understand that the cloud is not the end of the journey – it is just the first step on the way to truly revolutionary new ways of doing business FULL STORY >

With Google I/O kicking off today, reports say the company is readying an Amazon Echo competitor called Google Home, which is wants to release later this year. FULL STORY >

Staying relevant in a disruptive environment is top of mind for businesses today. To succeed, businesses must start evaluating innovative new cloud approaches, says Andre le Roux, Africa region MD for Interactive Intelligence. FULL STORY >

After previewing its new AI platform to select media last week, Viv makes its global debut at TechCrunch Disrupt NY. FULL STORY >

The creators behind Siri, Viv labs, are reportedly readying a new AI system that they say revolutionises users ability to "interface with everything". FULL STORY >

There is some good news regarding contact centres, both for agents using and for customers experiencing them, as Interactive Intelligence has launched its customer engagement cloud service, Pure Cloud, in South... FULL STORY >