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Transforming the call centre with social media

By Press Release 16 March 2017

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One message, many conversations on multiple channels, is the key according to BrandChat director Pete Matthaei. FULL STORY >


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Embracing a BI mind-set change, if you want BI success in the digital world

By Press Release 16 March 2017

Today, everybody is ‘talking’ digital. Any organisation not on the path of digital transformation will face the very real possibility of being ‘left behind’ in what can be considered a very volatile business... FULL STORY >

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Dell EMC Forum Part 3: Transforming the Workforce

By Ryan Noik 16 March 2017

Beyond its introduction discussing transformation and an illuminating keynote address focusing on disruption, the Dell EMC Forum held some more insight about workplace transformation. FULL STORY >

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Study indicates majority of South African consumers are concerned about data security and privacy

By Press Release 15 March 2017

Results of an international study from Verint Systems have shown that concerns around data privacy and security remain at the top of the consumer agenda. FULL STORY >

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SAP Africa investment into women ICT skills to drive next generation of data scientists

By Press Release 15 March 2017

SAP Africa today announced that it will award five bursaries to women across Africa to pursue careers in Data Science. FULL STORY >

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Teraco raises R1.2 billion in debt funding for further investment into South African data centres

By Press Release 15 March 2017

Teraco today announced that it has raised a medium term funding facility from Absa amounting to R1.2 billion. FULL STORY >

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Dell EMC Forum Part 2: Six rules for dealing with disruption

By Ryan Noik 14 March 2017

Nigel Moulton’s speech on the six rules of disruption at the DellEMC Forum, proved to be a must-listen, for any industry dealing with the changeable nature of our times. FULL STORY >

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Dell EMC Forum Part 1: The Necessity of Transformation

By Ryan Noik 14 March 2017

The Dell EMC Forum event, which took place in Sandton, was in many ways a call to action, revolving around the main theme of transformation. FULL STORY >

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Sage transforms how customers use business solutions with cloud and AI innovations

By Press Release 10 March 2017

Sage Summit Tour in Africa and Middle East highlighted how business builders are moving closer to a future where accounting and admin is invisible. FULL STORY >

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Ireland’s Cian Arthur a tough contender in the 2017 Canon South African Disabled Golf Open

By Press Release 10 March 2017

The number of international players competing in the 2017 Canon South African Disabled Golf Open continues to burgeon, with players from France, England and the United States in the mix for the... FULL STORY >

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SA healthcare braces to take on risk

By Press Release 10 March 2017

The local healthcare sector is moving to combat a spike in security risks, says Fortinet's country manager Paul Williams. FULL STORY >

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What can universities do to reduce unemployment? The power of effective entrepreneurship education

By Staff Writer 9 March 2017

I believe it is high time to consider what our academic institutions can do to reduce unemployment and to help the poor - by taking what they do best (education) and applying it to one of the most... FULL STORY >

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Mobile Technology Specialist launches service to tackle SIM-Swap Fraud

By Press Release 9 March 2017

Myriad Connect has launched a service to counter the growing threat of SIM-Swap fraud that is costing banks and mobile network providers millions and customers their life savings. FULL STORY >

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Sage unveils next generation of cloud solutions for Africa and Middle East

By Press Release 7 March 2017

Sage Summit Tour in South Africa showcases cloud solutions to power businesses from small start-ups to large enterprises into the digital future. FULL STORY >

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Customer Service – are self-service channels right for your business?

By Press Release 7 March 2017

Jan Kühn, director at INOVO, unpacks the advantages of the self-service channel when it comes to Customer Experience, and whether it's the right option for your business. FULL STORY >

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The impact of technology upon business - Part 2

By Press Release 7 March 2017

In Part 1 we looked at two of the key impacts of fast technology change, and I ended by suggesting that best practice no longer works. Here's why... FULL STORY >

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