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Biometric protection… the future of personal identification and security

By Staff Writer 24 March 2014

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Biometric protection… the future of personal identification and security. FULL STORY >


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Avoiding common failure points of Service Management

By Staff Writer 24 March 2014

Opinion Piece: Avoiding common failure points of Service Management projects and ensuring success with three key aspects. FULL STORY >

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Searching for the wearable technology killer app

By Staff Writer 20 March 2014

The past several months have seen wearable technology building increased market awareness. But while these are exciting times for the technology, the killer app still needs to be found that will make it useful and drive widespread consumer... FULL STORY >

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The TechSmart Business Q+A Sessions – March 2014

By Staff Writer 19 March 2014

In our recent Q+A session, we asked companies about the one change/ enhancement/ implementation they made in the past two years, which had the biggest impact on productivity or efficiency in the company. We received some interesting feedback. FULL STORY >

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How am I doing? Poll your customers with satisfaction surveys

By Staff Writer 18 March 2014

Customers are the lifeblood of any business. Business owners want them to be happy. That’s why the saying exists that “the customer is always right” – even if they are not. FULL STORY >

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The service you deserve

By Staff Writer 17 March 2014

At Bahati IT Group, we strive to provide IT infrastructure that is manageable and productive for your business, with the goal of long term sustainable growth. Our products and services include preventative maintenance and proactive IT support, Office 365, hardware... FULL STORY >

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Fortinet expands Distributed Denial of Service range

By Robin-Leigh Chetty 13 March 2014

Fortinet has released its latest additions in a range of network security devices that can protect against sophisticated Distributed Denial of Service (DDoS) attacks. FULL STORY >

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Deloitte report details changing role of Telco’s in Africa

By Robin-Leigh Chetty 12 March 2014

Deloitte has completed an in-depth analysis of the current state of Telco’s in Africa, with access to African middle class playing an important role. FULL STORY >

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PocketWiFi’s disruptive tech offers superior customer benefits

By Staff Writer 12 March 2014

Originally made available a year ago, PocketWiFi offers travelling executives their own personal, secure connection to the internet, allowing them to work wherever and whenever, while eliminating data roaming costs. FULL STORY >

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Cisco predicts 2014’s Disruptive Technology Trends‏

By Robin-Leigh Chetty 12 March 2014

Based on information gathered from over 70 global ‘scouts’, Cisco’s Technology Radar has outlined the key technological trends and drivers for innovation and opportunities in 2014 and beyond. FULL STORY >

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Interactive Intelligence launches Customer Experience Makeover contest

By Staff Writer 11 March 2014

Contest open to contact centres worldwide for a no-charge makeover of their technologies, equipment and workplace environment. FULL STORY >

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MTN Business launches SME cloud services, offers free trial

By Staff Writer 11 March 2014

MTN Business launches SME cloud services, offers free trial FULL STORY >

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Epson: Key factors in selecting a Digital Business Projector

By Staff Writer 10 March 2014

There are many factors to consider when purchasing a digital projector for your business. Hans Drummer, Project business unit owner for Epson Europe, outlines the essential aspects in making your decision. FULL STORY >

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WD My Cloud EX2 NAS launched

By Robin-Leigh Chetty 10 March 2014

WD has expanded its commercial consumer personal cloud solutions with the My Cloud EX2, a high-performance two-bay network attached storage (NAS) system. FULL STORY >

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Think 2014 will be the year of VDI? Think again

By Staff Writer 7 March 2014

The time has come to say goodbye to a much loved annual event: declaring the coming year as the “Year of VDI”. FULL STORY >

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Huawei opens its first store in Africa

By Staff Writer 7 March 2014

Huawei, a leading global information and communications technology (ICT) solutions provider, has announced the launch of its first store in Africa. FULL STORY >

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