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Riverbed Again Recognised as a “Leader” in Gartner’s Magic Quadrant for Network Performance Monitoring and Diagnostics

By Staff Writer 27 February 2015

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Riverbed® Technology, the leader in application performance infrastructure, announced that it has been recognised as a “Leader” in Gartner’s 2015 “Magic Quadrant for Network Performance Monitoring and Diagnostics (NPMD)” for the second consecutive year. FULL STORY >


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Fleet operators could face huge insurance losses

By Staff Writer 27 February 2015

Fleet operators are at risk of severe financial losses by adopting inadequate forward facing camera solutions that are failing to capture correct data of an accident or driving incident. This is according to Intelligent Telematics operations... FULL STORY >

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South African Mobile Data Traffic Expected to Grow 11-Fold by 2019 as Cisco Research Finds

By Staff Writer 26 February 2015

According to the latest annual update of the Cisco® Visual Networking Index™ Global Mobile Data Traffic Forecast for 2014 to 2019, the ongoing adoption of more powerful mobile devices and... FULL STORY >

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FUJITSU Delivers Omni-Channel Selling Functionality

By Staff Writer 26 February 2015

Fujitsu today delivers on its new Connected Retail strategy in enabling major international retailers and their customers to go mobile with a range of omni-channel services for the modern retail environment. FULL STORY >

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MTN demonstrates the benefits of its video on demand offering

By Staff Writer 26 February 2015

MTN showcased the benefits of FrontRow when it streamed high bandwidth video content onto multiple mobile devices using its video on demand (VOD) offering. FULL STORY >

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F5 Networks aims to make inroads into sub-Saharan Africa

By Ryan Noik 26 February 2015

Solutions provider F5 Networks has made its focus on South Africa and the sub-Saharan African region clear, with the announcement of two key appointments to drive growth in the region. FULL STORY >

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NetApp Delivers Data Backup and Archive to the Cloud

By Staff Writer 25 February 2015

New Solutions Enable Customers to Build a Secure Path for Data from On-premises to Amazon Web Services FULL STORY >

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Jozi innovators asked to find solutions to city’s problems for a R5 million prize

By Staff Writer 25 February 2015

Joburgers love to complain. If it’s not about load shedding or traffic, it’s about the potholes or city billing issues. Well, here’s your chance to do something about the city’s problems. The #Hack.Jozi... FULL STORY >

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Share the love - the Zen of cloud communications

By Staff Writer 25 February 2015

“Imagine phoning a call centre and they know who you are before you announce yourself, including your previous service history and social media comments about them. Why don’t more companies have such a deep understanding of their customers? FULL STORY >

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2015 the year of customer obsession

By Staff Writer 25 February 2015

Becoming customer obsessed is one of the top five trends that will impact the contact centre industry this year, according to one of the experts at the Interactive Intelligence panel discussion. FULL STORY >

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Start as you mean to continue

By Staff Writer 25 February 2015

The festive season may be over for another year, but this is no reason for organisations to reduce their efforts to curb alcohol consumption in the workplace. FULL STORY >

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Advanced analytics and telecoms, a power combination

By Staff Writer 25 February 2015

Telecommunications and advanced analytics are a symbiotic duo that can help fast track African development and revolutionise business, says LGR Telecommunications. FULL STORY >

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Cloud Solution practice bolsters core Microsoft skills set

By Staff Writer 24 February 2015

Due to growing demand amongst resellers for assistance in establishing themselves as cloud businesses, WestconGroup Southern Africa has further bolstered its Microsoft technical support skills with a key appointment in this area. FULL STORY >

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Are machines the contact centre agents of the future?

By Staff Writer 24 February 2015

Artificial Intelligence is not yet a reality but very smart computers are. FULL STORY >

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Time to dump passwords for good

By Thomas McKinnon 24 February 2015

It’s conceivable that one day biometrics may replace passwords completely, across many different services says Martin Walshaw, senior engineer at F5 Networks. FULL STORY >

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NO END IN SIGHT TO SOUTH AFRICA’S ENERGY CRISIS

By Staff Writer 24 February 2015

Increased load shedding and endless electricity price hikes continues to haunt South Africa. A recent statement by the Democratic Alliance (DA) estimates that, since 2008, load shedding has cost the country R 300bn and 1 million jobs. FULL STORY >

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