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Data from Infobip shows impact of conversational customer experiences and GenAI in 2023

By Press Release 28 March 2024

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New research from global cloud communications platform Infobip reveals how conversational customer experiences and generative AI developments have created a long-lasting impact for how people and brands interact. Infobip analysed more than 473 billion digital communications interactions on its platform in 2023 between businesses and consumers to identify the latest global business messaging trends. FULL STORY >


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Solving the skills gap: Tech’s role in democratising access into new industries

By Press Release 27 March 2024

The African youth of today will become the world’s future workforce. The continent is home to the fastest-growing youth population in the world. Statistics also show that the region’s technological... FULL STORY >

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ADIDAS TERREX ANNOUNCES OFFICIAL SPONSORSHIP OF RMB ULTRA-TRAIL CAPE TOWN

By Press Release 27 March 2024

Today, adidas TERREX announces its latest partnership as the official technical sponsor of RMB Ultra-trail Cape Town (UTCT). FULL STORY >

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TCL leads the pack when it comes to XL TVs

By Press Release 27 March 2024

TCL Electronics, the Global top 2 TV brand and top 1 98-inch TV brand, continues to redefine the home entertainment experience with its XL Collection. FULL STORY >

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Cisco announces new multifunctional collaboration devices for Hybrid Work

By Staff Writer 26 March 2024

Cisco has launched new devices, aimed at enabling seamless collaboration within every part of the office, and providing increased choice and flexibility. FULL STORY >

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SME sector gets business radio boost from Hytera

By Press Release 26 March 2024

With more than 710,000 small formal businesses in its fold, South Africa’s small and medium enterprise (SME) sector plays a critical role in boosting economic growth and creating employment opportunities in the country. FULL STORY >

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Leveraging the omnichannel can dramatically improve debt collection and customer service

By Industry Contributor 26 March 2024

By Martie De Beer, Executive: Contact Centre, Telviva FULL STORY >

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inDrive Announces Safety Updates for Riders and Drivers

By Industry Contributor 26 March 2024

inDrive, the global mobility and urban services platform, has upgraded the safety features of its ride-hailing app, to further protect the people using its platform. inDrive’s updated Safety Centre now allows their support team to... FULL STORY >

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CMC Networks Launches Air Connect to Deliver Wireless Connectivity in Some of the World’s Most Rugged Terrains

By Press Release 26 March 2024

The solution provides fast, secure and reliable connectivity for businesses across South Africa to enhance business continuity, no matter the location. FULL STORY >

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Synthesis’ Award-Winning Gen AI Solutions Take Centre Stage with AWS

By Press Release 22 March 2024

Amazon Web Services (AWS) recently hosted an exclusive event “Elevating Possibilities with Partners - a Showcase of GenAI Excellence” in South Africa. This event brought together ten esteemed partners, including... FULL STORY >

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Software developers must protect themselves and clients from GenAI risks

By Press Release 22 March 2024

The latest PWC insight shows that a large number of CEOs have embraced the efficiencies that generative AI can bring to their business, with 51% of respondents saying they had already integrated AI into business... FULL STORY >

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How insurtech unlocks business insights for traditional insurers

By Press Release 22 March 2024

“This shift away from historical data and manual processes is enhancing customer experiences, improving risk assessment, and optimising pricing,” says Charlotte Koep, COO of Root insurtech platform. FULL STORY >

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Bitkey starts shipping the first units of its hardware device, adds security and recovery features

By Press Release 22 March 2024

Bitkey’s hardware device begins shipping to customers, and the Bitkey app is already available for downloads across app stores. FULL STORY >

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Revolutionise Your Revenue: The Key Role of First-Party Data in a cookieless world

By Press Release 22 March 2024

In today's competitive digital landscape, every marketing cent counts for your cut of the attention economy. FULL STORY >

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UNO No Mercy launches in SA

By Press Release 20 March 2024

Local game enthusiasts brace yourselves, because the most merciless edition of UNO has finally arrived! UNO Show 'Em No Mercy is not your typical card game – it's a ruthless showdown where only the toughest players survive! FULL STORY >

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Sealy Posturepedic showcases revolutionary SAM technology

By Press Release 20 March 2024

Sealy Posturepedic, renowned globally for its advancements in sleep technology, proudly showcases its ground-breaking Spinal Alignment Mannequin (SAM) technology this World Sleep Awareness Month (March 2024). FULL STORY >

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