Small business owners must realise that first customer contact has significant influence on customer acquisition and retention. The business telephony system is therefore the lifeblood of one's business, one needs to ensure it is efficient. FULL STORY >

BT today announced that it is integrating technology from Darktrace, one of the world’s fastest growing cyber threat defence companies, to deliver next-generation cyber threat detection and intelligence... FULL STORY >

Complex disruptive technologies have drastically changed the IT needs of customers. Aptronics’ Sales Director Richard Blewitt takes a look at how technology companies can change their sales selling approaches to adapt. FULL STORY >

With mobile data traffic expected to increase nearly tenfold between 2014 and 2019, service providers are increasingly looking to Network Functions Virtualisation, says Martin Walshaw, senior engineer at F5... FULL STORY >

Increasing urbanisation is putting unprecedented pressure on city mayors to constantly balance the challenge of resource constraints against environmental sustainability concerns. Gartner, Inc. estimates that 1.1 billion... FULL STORY >

Samsung Electronics and SAP announced plans to deliver enterprise mobility solutions for a number of industries. Once implemented, these are expected to help create an ecosystem based on... FULL STORY >

CIOs must start considering how to develop ethical programming for smart machines, according to Gartner, Inc FULL STORY >

After setting the sales charts within the consumer market on fire, mobile technology quickly began to induce migraines for IT managers around the country. FULL STORY >

OutSystems, the enterprise Rapid Application Delivery (RAD) platform provider, today announced that industry analyst firm Ovum has named OutSystems Platform as a market leader in the 2015 Ovum Decision Matrix for Mobile Application Development... FULL STORY >

Cloud computing services, like many new and exciting technical offerings, can be both risky and beneficial to businesses. FULL STORY >