Employees are critical to delivering great customer experiences. When employees are treated fairly and feel empowered, they in turn deliver better experiences for customers. FULL STORY >

Digital transformation has been a challenge for public sector organisations, but the changes wrought by the Covid-19 pandemic have accelerated the transition. Amritesh Anand explains. FULL STORY >

The municipalities of Ekurhuleni and Emfuleni have entrusted Vodacom to help them streamline service delivery by keeping staff reliably connected. FULL STORY >

According to PBT Group, predictive modelling is critical for any business looking to optimise their operations. Ryan Wedlake explains how it differs from machine learning and what businesses need to... FULL STORY >

Fortinet’s Aamir Lakhani answers some key questions about ransomware, discusses whether victims should pay up, and details how to prevent it in the first place. FULL STORY >

National Geographic and National Geographic Wild to take viewers further this Spring and Summer, with premieres of several premium productions on their way. FULL STORY >

If South Africa truly is in alliance with countries like Russia and China, questions really should be asked why these two allied countries refuse to support South Africa in its struggles against disinformation and... FULL STORY >

Experian launched its latest Consumer Default Index (CDIx) at DigiCADA Conference while unpacking how consumer and business behaviour has changed due to the pandemic. FULL STORY >

It’s a decade since PUMA started sponsoring the Bulls, and to celebrate the new 2022/23 Vodacom Bulls Home and Alternative kit can be seen as a blast from the past. FULL STORY >

Tarryn Maitland, Regional Account Manager at Trend Micro, addresses the issue of underrepresentation of women in technology. Ryan Noik chats to her about what is impeding its progress and what Trend Micro... FULL STORY >

R615k prize pool up for grabs for SA’s best gamers. FULL STORY >

By Natalya Makarochkina - Senior Vice President, Secure Power Division, International Operations, Schneider Electric FULL STORY >

By Anna Branquinho, Product marketing associate at Trinity IoT FULL STORY >

Bluetooth calling, long-lasting battery, health tracking and independent music playback features that you need to keep you going. FULL STORY >

A significant development for Africa and its connected future quietly took place at the end of last week in Cape Town, as Openserve and Google celebrated the landing of the Equiano, subsea internet cable in South Africa. FULL STORY >