Self-service and digital channels are becoming increasingly important. Organisations need to ensure that all these channels offer the same high level of customer service and a seamless, consistent experience.... FULL STORY >

During the month of December, the folks over at gaming notebook manufacturer Aorus are hosting an impressive competition aimed at gamers. Called the Holiday Photo Contest, the competition centres around photos taken based on a weekly gaming... FULL STORY >

Consumer brands in South Africa spend millions of rands every year on billboard, TV, radio and print advertising FULL STORY >

Truecaller announced the global availability of its Truemessenger app, which aims to change the way you communicate by making your SMS experience smarter and more social. FULL STORY >

Having recently made a debut in the local retail and app space, we chat to SNAPnSAVE CEO Mark Bradshaw about its development and the disruptive effect of digital coupons. FULL STORY >

While fans will be amped to play as their franchise favourites, Capcom has revealed the first all-new character for Street Fighter V - Necalli. FULL STORY >

For both new and established e-commerce merchants worldwide, customer experience and customer care have become key to survival. While online stores can beat out their brick and mortar competitors on price, gaining a... FULL STORY >

Free, mobile and locally created, SNAPnSAVE is an app designed to help South African shoppers save money on everyday grocery items. FULL STORY >

Fully established as the Telecommunications, ICT and Technology industry’s leading acknowledgement event, the AfricaCom Awards for 2015, is once again actively seeking Africa’s... FULL STORY >

The world’s first compliant mobile call logging solution that will enable on-the-move professionals to comply with the stringent consumer protection legislation which requires them to record all client telephonic interactions has... FULL STORY >

Jed Hewson, Director at 1Stream, a leading provider of cloud based call centre technology in Southern Africa, says that business leaders/decision-makers need to first and foremost ‘play detective’... FULL STORY >

Finally, a full blown Call of Duty: Black Ops III trailer has emerged, along with a release date and several new details. FULL STORY >

As Facebook aims to amp up the level of offerings for its Messenger service, the social media company just announced the rollout of free video calling to rival that of Skype. FULL STORY >

This week's Gaming News Roundup features titles for the Console, PC and handheld as new trailers for COD: Black Ops III, Total War: Warhammer and Mad Max surface online. FULL STORY >

A new Call of Duty: Black Ops III trailer hints at the game's overarching theme, and it is technology run rampant coming under scrutiny. FULL STORY >