MTN showcased the benefits of FrontRow when it streamed high bandwidth video content onto multiple mobile devices using its video on demand (VOD) offering. FULL STORY >

Solutions provider F5 Networks has made its focus on South Africa and the sub-Saharan African region clear, with the announcement of two key appointments to drive growth in the region. FULL STORY >

New Solutions Enable Customers to Build a Secure Path for Data from On-premises to Amazon Web Services FULL STORY >

Joburgers love to complain. If it’s not about load shedding or traffic, it’s about the potholes or city billing issues. Well, here’s your chance to do something about the city’s problems. The #Hack.Jozi... FULL STORY >

“Imagine phoning a call centre and they know who you are before you announce yourself, including your previous service history and social media comments about them. Why don’t more companies have such a deep understanding of their customers? FULL STORY >

Becoming customer obsessed is one of the top five trends that will impact the contact centre industry this year, according to one of the experts at the Interactive Intelligence panel discussion. FULL STORY >

The festive season may be over for another year, but this is no reason for organisations to reduce their efforts to curb alcohol consumption in the workplace. FULL STORY >

Telecommunications and advanced analytics are a symbiotic duo that can help fast track African development and revolutionise business, says LGR Telecommunications. FULL STORY >

Due to growing demand amongst resellers for assistance in establishing themselves as cloud businesses, WestconGroup Southern Africa has further bolstered its Microsoft technical support skills with a key appointment in this area. FULL STORY >

Artificial Intelligence is not yet a reality but very smart computers are. FULL STORY >