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Ideco’s eBook EVIM solution ahead of the curve

By Staff Writer 16 September 2014

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As the Protection of Personal Information Act seeks to further regulate data on visitors entering or exiting any given business, Ideco’s new eBook solution, Electronic Visitor Information Management (EVIM), aims to ease the burden. FULL STORY >


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Innovation is key in a shifting telecommunications market

By Staff Writer 8 December 2014

The advent of cloud computing, the digital era and the growing phenomenon of ‘Bring Your Own Everything’ or BYOx, have caused a dramatic shift in the telecommunications market. Consumers and business alike are demanding cheaper and... FULL STORY >

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Having just a service desk is not service management

By Staff Writer 8 December 2014

Information Technology (IT) has become an essential component of practically every business today, underpinning the basic functioning of the enterprise. As such, providing effective IT services is critical to the efficiency and profitability... FULL STORY >

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Broadlink Satellite Connectivity: A gateway into Africa

By Staff Writer 8 December 2014

Multinationals seeking to make inroads into Africa now have a viable and flexible means, thanks to Broadlink building its own hub to connect to the continent. FULL STORY >

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Agile IT enables cost reduction

By Staff Writer 8 December 2014

While businesses are largely under pressure to do more with less, there’s also good news, namely that Agile IT can afford near immediate cost savings. We talked with Trebb Ryan from Dimension Data to find out more. FULL STORY >

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Answering the ‘Where’ questions

By Staff Writer 22 October 2014

Local technology innovation company, AfriGIS believes that the answer to “Where” holds the key to future growth. FULL STORY >

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Contact centres in the cloud: When, not if

By Staff Writer 16 September 2014

Little more than existing infrastructure investments is holding South African contact centres back from a mass migration to the cloud, say key local players. Tracy Burrows investigates. FULL STORY >

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Managing the payroll fraud and the risk thereof

By Robin-Leigh Chetty 16 September 2014

TechSmart Business recently attended a presentation by Sage VIP’s risk and fraud division manager, Yolande Schoültz, who presented her findings on the key threats facing the payroll environment for both SMEs and large corporates. FULL STORY >

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Cisco survey highlighting SA

By Ryan Noik 16 September 2014

A new study by Cisco ahead of Cisco Connect in November has revealed eye-opening findings with regards to the Internet of Everything (IoE), Bring Your Own Device (BYOD) and cloud in South Africa. FULL STORY >

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Advanced Persistent Attacks and how to deal with them

By Ryan Noik 16 September 2014

Fortinet’s Jonas Thulin speaks to TechSmart Business about why Advanced Persistent Threat attacks are not your ordinary intrusions and how enterprises can cope. FULL STORY >

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A Contact Centre Crystal Ball

By Staff Writer 16 September 2014

Marrying the analyses of service, cost, revenue, and now, customer experience FULL STORY >

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