Mithum Singh, Chief Services Officer, CCI South Africa explains the bounty and benefits that the global shared services sector can bring to the country. FULL STORY >

Andre Olivier from Borwood Group explains why the tech stack is as crucial as call centre service level agreements when it comes to business process outsourcing FULL STORY >

Chris Norton, the Regional Director for Africa at Veeam Software, outlines the company's growth strategy. FULL STORY >

Johan du Toit, Strategic Sales Executive for SYSPRO Africa, shares insights into the current automotive manufacturing industry and explains how ERP technology can drive the automotive manufacturing industry forward. FULL STORY >

Nowadays, threat actors are leaning on new tools and techniques to improve the efficiency of their attacks. Only artificial intelligence (AI) and machine learning move quickly enough to defend organisations in this evolving cyber... FULL STORY >

With Black Friday and Cyber Monday coming up on the retail calendar, there’s a chance for businesses to make the most of consumers’ new digital habits. James Bayhack, Sub-Saharan Africa Director at CM.com explains. FULL STORY >

There are limits within formal banking environments that make it difficult for these financial institutions to serve all customers but Micro-Finance Institutions (MFIs) and Savings and Credit Cooperative Societies (SACCOs) offer viable solutions for... FULL STORY >

Marthle du Plessis from PwC explains the critical importance of offering great customer experience, and why experience consultants are the future. FULL STORY >

A recent report from global IT company, Veeam Software, revealed that some 76% of global healthcare organizations had at least one ransomware attack in the last year. FULL STORY >

At first glance, managing your own infrastructure might seem less expensive. But it comes with hidden costs few people are aware of, warns Andrew Cruise from Routed. FULL STORY >