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PS4 custom face plates for consoles coming to South Africa from 8 November

By Robin-Leigh Chetty 22 October 2015

Priced to retail from R300 when they arrive in the country come 8 November, Sony is bringing custom faceplates for the PS4 console. FULL STORY >

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Interactive Intelligence Named 2015 EMEA Company of the Year in Customer Contact by Frost & Sullivan

By Press Release 12 October 2015

Interactive Intelligence Group Inc., a global provider of software and cloud services for customer engagement, unified communications and collaboration, has received Frost & Sullivan’s 2015... FULL STORY >

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Fortinet’s new high-performance web application further protect customer data

By Staff Writer 30 September 2015

Fortinet recently announced the launch of its new FortiWeb 4000E and 3000E Web Application Firewalls (WAFs), designed to help customers prevent identity theft, financial fraud and denial of service through... FULL STORY >

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BT and Dolby deliver an “in-person” conferencing experience with stunning quality for customers in Africa

By Staff Writer 14 September 2015

BT and Dolby Laboratories today announced the availability in Africa of BT MeetMe with Dolby Voice and the innovative Dolby Conference Phone. FULL STORY >

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South African customers can now return goods purchased online with PayPal for free

By Staff Writer 9 September 2015

PayPal announced the launch of its PayPal Refunded Return service in South Africa, following the launch of the service in 33 countries and the findings from a recent study conducted by IPSOS for PayPal. FULL STORY >

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Vox Telecom doubles Fat Pipe data for FTTH customers

By Staff Writer 3 September 2015

Continuing on its commitment to provide connectivity, at the best price, Vox Telecom has today announced that it is doubling all month-to-month Fat Pipe data bundles specifically for its Fibre-To-The-Home (FTTH) customers. FULL STORY >

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T-Systems launches innovative customer experience management solution for the automotive industry

By Staff Writer 28 August 2015

T-Systems South Africa has announced the local availability of its new Customer Experience Management Automotive (CEM Automotive) solution, launched in Germany in March 2015. FULL STORY >

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Kyocera enhances its customer service through PartServe

By Staff Writer 26 August 2015

As part of its quest to provide outstanding customer service, Kyocera Document Solutions South Africa, one of the leading document solutions companies, has appointed PartServe as its repair service partner and official parts distributor... FULL STORY >

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The changing face of custom software development

By Staff Writer 19 August 2015

For many businesses, the battleground for winning and retaining customers has shifted to digital platforms that are able to deliver an experience that is simpler, more intuitive and constantly evolving to user needs. FULL STORY >

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Dell leads the way giving customers a quality Windows 10 experience

By Staff Writer 29 July 2015

Dell customers will soon experience Windows 10, Microsoft’s best operating system yet, when it launches tomorrow, at which time customers across select countries in Europe, the Middle East and Africa (EMEA), including South... FULL STORY >

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Customer experience starts with staff experience

By Staff Writer 23 June 2015

Companies seeking to improve customer experience to boost business may be overlooking a critical component in the mix: staff. FULL STORY >

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Five considerations for the first-time ERP customer

By Staff Writer 29 May 2015

There comes a time for many growing companies when the accounting system is no longer up to the task. When looking at implementing an enterprise resource planning (ERP) solution, the owners of these organisations are faced with a confusing... FULL STORY >

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Microsoft SA and the ever-evolving enterprise mobility landscape

By Robin-Leigh Chetty 20 May 2015

TechSmart Business chats to Anthony Doherty of Microsoft South Africa, as he details the company's view on the local enterprise mobility space and their engagements thereof. FULL STORY >

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Euphoria takes productivity to a new level

By Staff Writer 20 March 2015

Small business owners must realise that first customer contact has significant influence on customer acquisition and retention. The business telephony system is therefore the lifeblood of one's business, one needs to ensure it is efficient. FULL STORY >

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Rolls-Royce Ghost Series II makes elegant SA debut

By Robin-Leigh Chetty 13 March 2015

We were on hand to see Rolls-Royce debut its latest luxury offering, the Ghost Series II in Sandton. It undoubtedly lived up to the billing. FULL STORY >

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