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Putting the robots on hold at contact centres

By Press Release 6 January 2017

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Efficiency can be designed, built and enhanced; it’s the goal of any IT department to optimise efficiency and boost productivity, and, increasingly, customers have come to expect that, too, notes Wynand Smit, CEO of INOVO. FULL STORY >


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New Year, new career? Five steps to success

By Press Release 5 January 2017

The start of a New Year brings with it fresh beginnings, making it one of the most popular times of the year to look for a new job. With school leavers, recent graduates and people who have made a career change their New Year’s resolution... FULL STORY >

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Canon Inc. to acquire Toshiba Medical Systems Corporation shares and make it a subsidiary

By Press Release 22 December 2016

Canon Inc. announced today that a resolution was passed at a Board of Directors meeting to acquire the shares of Toshiba Medical Systems Corporation and make the company a subsidiary, as the necessary... FULL STORY >

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IDC predicts IT outlook in 2017

By Ryan Noik 15 December 2016

The latest predictions from the IDC for 2017 highlighted security, cloud, data and analytics as well as mobility emerging as primary considerations. FULL STORY >

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Snode uses cyber intelligence to drill deeper into the #FeesMustFall protest

By Press Release 14 December 2016

Cyber intelligence and analytics specialist, Snode, recently used its tools to analyse the #FeesMustFall protest and delve deeper within Twitter, offering enriched insight beyond 140 characters. FULL STORY >

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Card and cybercrime threats loom as holiday season begins

By Press Release 8 December 2016

With the holiday season now a hair breath away, RSA South Africa has urged retailers ad consumers to stay alert to cybercriminals. FULL STORY >

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Opinion - The Future is Hyper-Converged, starting today

By Press Release 8 December 2016

Tom O’Reilly, CTO for Dell EMC’s Converged Platforms in EMEA, explains why hyper-convergence is so viable. FULL STORY >

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Telcos risk becoming single-digit-margin businesses if they don’t keep up with rapidly evolving industry

By Press Release 6 December 2016

Over the past two decades the telecommunications industry has been driven by new and faster technology. Accenture SA's De Wet Bisschoff explores why businesses in that industry run the... FULL STORY >

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The question isn’t whether to get rid of performance reviews, but how to make them better

By Press Release 6 December 2016

The face of performance management is changing across the world with leading organisations such as Microsoft, Deloitte, Accenture and General Electric streamlining their annual performance reviews, or... FULL STORY >

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New report reveals threat landscape in the year ahead

By Ryan Noik 6 December 2016

Alongside an illuminating round table event held in Illovo, Intel Security also released its McAfee Labs 2017 Threats Predictions Report,which highlighted several security trends for the year ahead. FULL STORY >

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Shadow IT, Ransomware pose threats to cloud security

By Ryan Noik 2 December 2016

Shadow IT may sound like something straight out of a spy movie, but in truth it is very real, and having an impact on cloud adoption and security alike. FULL STORY >

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