Payment trends to watch in 2024 and beyond
By Industry Contributor 16 October 2023No longer just financial transactions, the payments industry is today a comprehensive ecosystem of financial and lifestyle services and a network of connectivity and data exchange. Nedbank's Chipo Mushwana explains. FULL STORY >

Growing Sustainability Through Colocation Services
By Industry Contributor 16 October 2023Sarwar Khan, Global Head of Digital Sustainability at BT, explains why colocation is becoming a growing priority for many organisations. FULL STORY >

Transparency, policy and integrity: The business value of ChatGPT
By Industry Contributor 11 October 2023Lizaan Lewis, Head of Legal Department at Altron Systems Integration shares risks that come with ChatGPT as well as limitations with businesses’ ability to verify information, protect their own data, and ensure employees are... FULL STORY >

Just like books, contact centres will never go out of style
By Industry Contributor 11 October 2023Mithum Singh, Managing Director, CCI South Africa explains why AI will not jeopardise the BPO sector, but it will make it more competitive. FULL STORY >

Vodacom highlights how energy partnerships are key to solvng the power crisis
By Ryan Noik 9 October 2023Vodacom South Africa, Eskom, and the National Business Initiative (NBI) joined forces to shine a spotlight on the critical issue of power generation. FULL STORY >

How SA organisations can safeguard surveillance devices from cyberattacks
By Industry Contributor 4 October 2023Regardless of the industry they operate in, South African enterprises face significant cybersecurity challenges. Fortunately, enterprises appear to be waking up to that. FULL STORY >

Cisco global study reveals SA demand for managed services is growing
By Staff Writer 4 October 2023A global study commissioned by Cisco and conducted by Canalys shows that South Africa’s IT channel partners increased managed services revenue in 2022 with a year-on-year growth rate of 17.7%, delivering services valued at... FULL STORY >

From zero to hero – where automation can close the books on wasted time
By Industry Contributor 4 October 2023Jordan Burger explains the advantages of automation for small and medium-sized businesses, highlighting that automation can speed up the closing process, making it more efficient, and allowing finance teams to focus on... FULL STORY >

The power of regular ERP system updates for manufacturers
By Industry Contributor 3 October 2023Marius Wessels, Manager: Professional Services for SYSPRO Africa discusses the importance of ERP systems in the manufacturing space and the various benefits of updating and upgrading these systems, as manufacturers are vulnerable to... FULL STORY >

CareerBox and BPO offer an Answer to the Scourge of Unemployment
By Ryan Noik 22 September 2023A recent visit to the headquarters of global business process outsourcing company CCI South Africa in Kwa-Zulu Natal was rich with insights into addressing one of the most pressing challenges facing South Africa: unemployment. FULL STORY >

Tips for getting started with an esports programme
By Industry Contributor 21 September 2023As one of the fastest-growing industries in history, it’s no surprise to see esports interest skyrocketing in schools. In fact, the rise of esports is now strongly on the radar for many educational administrators at both high school and... FULL STORY >
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