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What makes Africans excel at customer service

By Staff Writer 28 May 2024

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Corporate brands seeking high-quality offshore Business Process Outsourcing (BPO) services are rightfully looking towards Africa as the next centre of excellence in this highly competitive global sector. Peter Andrew from CCI SA explains. FULL STORY >


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How does AI fit into your business’s managed IT services?

By Industry Contributor 28 May 2024

Artificial intelligence (AI) is rapidly transforming businesses globally, and South Africa is eager to join the wave. However, a recent Cisco AI Readiness Index reveals a sobering reality: only 11% of South African organisations are... FULL STORY >

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The impact of AI on the future of the PC

By Industry Contributor 28 May 2024

Chris Buchanan, Client Solutions Director for Dell Technologies South Africa, discusses the transformative impact of Generative AI (GenAI) on PC technology. FULL STORY >

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Trend Micro: Unpacking the shifts in cyberthreats and what you can do about them

By Ryan Noik 24 May 2024

Trend Micro explores the shocking growth of the number of cyberthreats, an increasing usage of deep fakes and a pressing need for robust security measures to handle an expanding threat landscape. FULL STORY >

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The AI Revolution in Real Estate: Transforming Estate Agents

By Staff Writer 24 May 2024

In the dynamic world of real estate, where time is money and information is key, the integration of artificial intelligence (AI) is reshaping the landscape of how estate agents conduct business. FULL STORY >

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Smul tempts the attainment of better health through smarter food

By Ryan Noik 22 May 2024

In the pursuit of new technologies, it is not that often that we are easily or quickly surprised. However, most recently a real breakthrough came from an unexpected direction, in food technologies, as food producer in2food group... FULL STORY >

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The AI Revolution in Real Estate: Transforming Estate Agents' Business Practices

By Staff Writer 21 May 2024

In the dynamic world of real estate, where time is money and information is key, the integration of artificial intelligence (AI) is reshaping the landscape of how estate agents conduct business. FULL STORY >

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Powering sustainability through EV battery manufacturing for a greener future

By Industry Contributor 21 May 2024

To achieve global Net Zero emissions by 2050, manufacturers are embracing more sustainable practices. Diederik Venter, Discipline Lead: HVAC, Medical Gases and Industrial Utilities, WSP in Africa explains. FULL STORY >

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Africa is an increasingly attractive market for BPO services

By Industry Contributor 21 May 2024

In celebration of World Africa Day on the 25th of May, CareerBox's Lizelle Strydom discusses the attractiveness of Africa for investment. FULL STORY >

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Ensuring food security in South Africa through enhanced cybersecurity for farmers

By Staff Writer 17 May 2024

Technology has improved productivity, efficiency, and communication in every industry across the globe, and agriculture is no exception. FULL STORY >

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A winning play: Embracing collaborative defense in cybersecurity

By Industry Contributor 17 May 2024

Just like in poker, facing cyber threats alone can be a risky bet. Forget the lone wolf approach, says Stephen Osler, co-founder and business director at Nclose. FULL STORY >

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