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How AI is Changing the Value of People in the BPO Sector

By Industry Contributor 5 September 2024

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One of the most common questions asked of the Business Process Outsourcing (BPO) sector is, ‘will Artificial Intelligence take jobs from the sector?’. The answer is a resounding no. Mervyn Pretorius – Chief Technology Officer, CCI Global explains why not. FULL STORY >


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Capitalising on Africa’s data centre boom

By Industry Contributor 5 September 2024

Advances in engineering, technology and sustainability make it possible to overcome some of the historical barriers to growth and capitalise on the data centre trend. Craig Blankers, Director: Acting Sector Lead, WSP in Africa explains. FULL STORY >

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Giving South Africa’s youth experiential tech training in a live environment is key to inclusivity

By Industry Contributor 2 September 2024

Providing South Africa’s youth with experiential training in a live tech environment gives them the ability to contribute to the workplace, adding to its diversity as well as helping improve... FULL STORY >

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What the global rise of hacktivism means for African governments

By Industry Contributor 30 August 2024

Zaheer Ebrahim, Solutions Architect at Trend Micro MEA, explores the latest research trends around hacktivism and what these developments mean for governments in South Africa and the rest of the continent. FULL STORY >

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Dell Technologies on Empowering your people with AI fluency

By Industry Contributor 30 August 2024

Doug Woolley from Dell Technologies SA explores the importance of AI fluency, especially with the rise of Generative AI (GenAI), which is poised to transform how organisations operate. FULL STORY >

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Building Tomorrow’s AI-Powered Data Centre

By Industry Contributor 30 August 2024

Mohammed Amin from Dell Technologies explores the transformative impact of AI on data centres, highlighting how AI-driven data centres enhance efficiency, sustainability, and innovation. FULL STORY >

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Digitising is key to advancing Africa’s supply chain opportunities

By Industry Contributor 26 August 2024

Thando Sibindi, Managing Executive: Mining Resources and Manufacturing at Vodacom discusses how adopting cutting-edge digital technologies is essential to streamlining supply chain operations in Africa and opening up new... FULL STORY >

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Creating quantum shifts in enterprise financial performance with advanced data analytics

By Industry Contributor 26 August 2024

One of the most effective ways for organisations to bolster resilience and enhance financial performance is by leveraging advanced data analytics. Itumeleng Nomlomo from SAS South Africa explains. FULL STORY >

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Dell Technologies unpacks how AI can drive revenue growth

By Industry Contributor 26 August 2024

Doug Woolley from Dell Technologies explains how AI is revolutionising the telecoms industry. FULL STORY >

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Dell Technologies unpacks how organisations can turn data into insights through AI

By Industry Contributor 23 August 2024

Dell Technologies' Doug Woolley discusses how the company is enabling organisations to transform data into actionable insights using AI. FULL STORY >

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AI – understanding imminent threats both outside and within our offices

By Industry Contributor 21 August 2024

Assad Arabi, Regional Managing Director Africa and Venture Markets at Trend Micro discusses the latest AI security developments and how these are being used to protect digital environments. FULL STORY >

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