Opinion Piece: Avoiding common failure points of Service Management projects and ensuring success with three key aspects. FULL STORY >

In our recent Q+A session, we asked companies about the one change/ enhancement/ implementation they made in the past two years, which had the biggest impact on productivity or efficiency in the company. We received some interesting feedback. FULL STORY >

Life is full of questions that need smart answers. We can help. FULL STORY >

In this week’s Gaming News Round-up: Alien: Isolation to return to its roots, Google purchases Green Throttle Games, and Angry Birds get epic. FULL STORY >

One can barely throw a shield these days without hitting a superhero movie, sequel or re-make. However, comic book guru Moray Rhoda believes that if you are going to spend your hard-earned cash, maybe consider watching some of these lesser-known comic book... FULL STORY >

If talk about black holes, white dwarfs and red giants has your head spinning faster than a pulsar, fear not. We’ll help you find your way around the stars. FULL STORY >

Contest open to contact centres worldwide for a no-charge makeover of their technologies, equipment and workplace environment. FULL STORY >

Deep Fried Man reflects on Facebook's decision to pay $19 billion for an app that cost him $1, FULL STORY >

The retail market is in the midst of a powerful and exciting shift towards greater opportunities for richer customer engagement. FULL STORY >

The 28” 4K monitor from Samsung debuted alongside a host of similarly displayed units at CES 2014. As the top-tier model, will it tempt consumers into parting with their hard earned cash? FULL STORY >

Horrible, stupid, ridiculous, sies, gagga, goor and just plain bad. Here is our list of the Top 5 worst movies ever. FULL STORY >

Wondering what is showing at the movies during March? Wonder no more! Movie fundi Spling has the low-down on the top movies (and DVDs) for the month of March. FULL STORY >

When selecting a business printer, decisions are often based on cost alone, without thought to the specific business requirements and volumes of printing that are required. FULL STORY >

Network Attached Storage (NAS) is a fast-growing technology in today’s data driven world, and has become something of a buzzword as it gains popularity. FULL STORY >

50 years ago, science fiction writer Isaac Asimov predicted that by 2014 robots will be common but not really clever. True, but there are a few darn smart ones around. FULL STORY >