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Major platform update by cloud contact centre provider 1Stream

By Staff Writer 16 September 2015

1Stream, a leading provider of cloud contact centre technology and services, has released an updated version of its platform. FULL STORY >

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When does moving to a modern data centre or colocation facility make financial sense?

By Staff Writer 9 September 2015

“Data centres are renowned energy guzzlers, consuming 3% of all global energy production and roughly 10 times more energy per square metre than the average office FULL STORY >

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VMware unveils the easiest way to deploy and operate the software-defined data centre at scale

By Staff Writer 1 September 2015

Designed to dramatically simplify the build out and ongoing operations of software-defined data centre at scale, VMware has announced VMware EVO SDDC and VMware Virtual SAN 6.1. FULL STORY >

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High risk implementation planning for data centres

By Staff Writer 31 August 2015

Data centres are strategic business assets and they facilitate a company’s performance and the services they are able to provide their customers. FULL STORY >

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Digital data centres are the future. Is your service provider ready to deliver?

By Staff Writer 24 August 2015

The digital era has revolutionised the way businesses operate, with disruptive technologies such as Social, Mobile, Analytics and Cloud leading the way. FULL STORY >

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Bringing facilities management into data centre design

By Staff Writer 18 August 2015

According to the International Facility Management Association (IFMA), facility management (FM) is defined as “a profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people,... FULL STORY >

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How data centre security can uphold online democracy

By Staff Writer 17 August 2015

Government hacking of sensitive data has become a norm. This time it’s allegations that Chinese authorities hacked the Office of Personnel Management network, accessing information belonging to millions of US federal employees in what has... FULL STORY >

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FESTO supports the Sci-Bono Lab

By Staff Writer 6 August 2015

FESTO partnered with the Sci-Bono Discovery Centre to launch the Mechatronics Lab on Tuesday, 4 August in Newtown. FULL STORY >

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Youth skills development takes centre stage at opening of SAP Auditorium at the Cape Town Science Centre

By Staff Writer 5 August 2015

“Africa’s large youth population and positive economic growth potential primes the continent to play a leading role in the Digital Economy. FULL STORY >

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Business Connexion launches first pay-as-you-go service for Windows Azure Pack in Africa

By Staff Writer 29 July 2015

The only gold certified Microsoft Cloud Operating System Network (COSN) partner in Africa, Business Connexion has launched the first pay-as-you-go service for Windows Azure Pack out of its Tier IV data... FULL STORY >

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Why e-commerce companies need to reassess the ‘traditional’ call centre

By Staff Writer 17 July 2015

For both new and established e-commerce merchants worldwide, customer experience and customer care have become key to survival. While online stores can beat out their brick and mortar competitors on price, gaining a... FULL STORY >

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Coders using technology to solve Early Childhood Development problems

By Staff Writer 10 July 2015

Cape Town coders and creative thinkers teamed up on the weekend with key players in the Early Childhood Development (ECD) sector to find practical and low-cost technology solutions to key challenges in the sector. FULL STORY >

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Contact centre analytics shifting customer satisfaction

By Staff Writer 8 July 2015

Aspect Software encourages contact centres to utilise their analytics to extract key information and data FULL STORY >

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Revolutionising data centres

By Staff Writer 1 July 2015

Systems integrator BT-SA is revolutionising the Data Centre environment by offering a truly integrated end-to-end solution. From a small cabling company 30 years ago, BT-SA has evolved as a full-service provider that is now able to install and maintain all aspects... FULL STORY >

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Business app development is new youth skills development frontier for latest SAP initiative

By Staff Writer 29 June 2015

Partnering with Simplon and the Sci-Bono Discovery Centre, SAP aims to enhance web development skills and entrepreneurial knowledge with a new youth-focused initiative. FULL STORY >

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