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Leveraging the omnichannel can dramatically improve debt collection and customer service

By Industry Contributor 26 March 2024

By Martie De Beer, Executive: Contact Centre, Telviva FULL STORY >

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inDrive Announces Safety Updates for Riders and Drivers

By Industry Contributor 26 March 2024

inDrive, the global mobility and urban services platform, has upgraded the safety features of its ride-hailing app, to further protect the people using its platform. inDrive’s updated Safety Centre now allows their support team to... FULL STORY >

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Women in datacentres must be prioritised

By Industry Contributor 14 March 2024

By Faith Waithaka, Cloud and Service Provider Segment Sales Lead: Anglophone Africa at Schneider Electric FULL STORY >

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CSSi’s green practices secure off-grid data centre gold at the Data Centre World Awards

By Press Release 8 March 2024

CSSi’s CipherVault, a Category 5, Generation 2 Data Centre located in Midrand, has seen its environmental achievements recognized by the Data Centre World Awards. FULL STORY >

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Airtel Africa To Host Ground-Breaking Event for New Nxtra Data Centre in Lagos

By Press Release 7 March 2024

Airtel Africa is set to host a ground-breaking ceremony to kick off the construction of its first Nxtra Data Center. FULL STORY >

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AI Smartphones set to revolutionise the industry - OPPO

By Staff Writer 22 February 2024

OPPO has announced that, within the second quarter of 2024, the OPPO Reno11 Series will be equipped with advanced generative AI capabilities, including the OPPO AI Eraser function. FULL STORY >

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Lenovo to unveil its latest portfolio of AI PCs and Far Edge Computing at MWC, delivering innovative AI for all

By Press Release 16 February 2024

At CES, Lenovo launched its first AI PCs, bringing the technology into its ThinkBook, ThinkPad, Yoga, Legion, and ThinkCentre PC portfolio. FULL STORY >

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The case for prefabricated modular datacentres has been made

By Industry Contributor 31 January 2024

By Faith Waithaka, Cloud and Service Provider Segment Sales Lead: Anglophone Africa at Schneider Electric FULL STORY >

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Just like books, contact centres will never go out of style

By Industry Contributor 11 October 2023

Mithum Singh, Managing Director, CCI South Africa explains why AI will not jeopardise the BPO sector, but it will make it more competitive. FULL STORY >

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Partnership approach can help retailers get the best out of monitoring and security

By Industry Contributor 19 September 2023

By Rodney Taylor, Managing Director at Guardian Eye, a Vivica Group company FULL STORY >

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Solar power provider Metrowatt opens first walk-in Solar Centre in Parkhurst

By Staff Writer 31 July 2023

Metrowatt’s Solar Centre allows consumers to interact directly with energy experts, derive optimal savings and access customised alternative energy solutions suited to their unique needs. FULL STORY >

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AI is not the enemy of accountancy, but an enabler of progress to industry professionals

By Industry Contributor 19 July 2023

By Professor Rashied Small, Executive: Centre of Future Excellence (CoFE) and Executive at the South African Institute of Professional Accountants (SAIPA) FULL STORY >

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President Cyril Ramaphosa officially opens Huawei Innovation Centre in Johannesburg

By Staff Writer 14 July 2023

South African president Cyril Ramaphosa officially opened the Huawei Innovation Centre in Woodmead, Johannesburg yesterday. FULL STORY >

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Huawei Eco-Connect Sub-Saharan Africa 2023 to highlight innovations in optical, storage and datacom tech

By Staff Writer 30 June 2023

Huawei Eco Connect Sub-Saharan Africa 2023, which is set to take place on 6 July at the Sandton Convention Centre, will feature leading experts to discuss the latest innovations in... FULL STORY >

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Data centres in Africa: A Critical Solution for Enterprise and SME success

By Staff Writer 21 June 2023

Sabelo Mabena, Executive Head of Products and Services at Vodacom discusses the rising importance of outsourced data centres in Africa and what to look out for when choosing a partner in the face of the continued power... FULL STORY >

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