Mithum Singh, Managing Director, CCI South Africa explains why AI will not jeopardise the BPO sector, but it will make it more competitive. FULL STORY >

By Rodney Taylor, Managing Director at Guardian Eye, a Vivica Group company FULL STORY >

Metrowatt’s Solar Centre allows consumers to interact directly with energy experts, derive optimal savings and access customised alternative energy solutions suited to their unique needs. FULL STORY >

By Professor Rashied Small, Executive: Centre of Future Excellence (CoFE) and Executive at the South African Institute of Professional Accountants (SAIPA) FULL STORY >

South African president Cyril Ramaphosa officially opened the Huawei Innovation Centre in Woodmead, Johannesburg yesterday. FULL STORY >

Huawei Eco Connect Sub-Saharan Africa 2023, which is set to take place on 6 July at the Sandton Convention Centre, will feature leading experts to discuss the latest innovations in... FULL STORY >

Sabelo Mabena, Executive Head of Products and Services at Vodacom discusses the rising importance of outsourced data centres in Africa and what to look out for when choosing a partner in the face of the continued power... FULL STORY >

By Hennie Colyn, Direct Sales Executive, Process Automation at Schneider Electric FULL STORY >

By Chris Pennington, Director of Energy & Sustainability at Iron Mountain Data Centres FULL STORY >

Quick and convenient service support for your LG home entertainment and home appliances products. FULL STORY >

Leading Durban-based contact centre, CCI stole the show at the recent BPESA awards, walking away with more accolades than any other business, showing the power of the South African youth. FULL STORY >

Kevin Hagen, Vice President, Environmental Social & Governance Strategy at Iron Mountain highlights the need for the data centre and colocation industry to minimise its environmental impact and maximise its energy... FULL STORY >

Bruno Fleisch, Head of Compute, BT for Europe, explains that edge computing allows businesses to rethink their data centre footprint and supports new AI-powered sustainability apps that optimise energy usage. FULL STORY >

Cees de Jong, the CEO of ContactCenter4ALL, explains how the enterprise comms platform can provide the springboard for South African digital service capabilities in 2022 and beyond. FULL STORY >

Andre Olivier from Borwood Group explains why the tech stack is as crucial as call centre service level agreements when it comes to business process outsourcing FULL STORY >