Data centres in Africa: A Critical Solution for Enterprise and SME success
By Staff Writer 21 June 2023Sabelo Mabena, Executive Head of Products and Services at Vodacom discusses the rising importance of outsourced data centres in Africa and what to look out for when choosing a partner in the face of the continued power... FULL STORY >
Data centres are more vulnerable than ever
By Industry Contributor 31 May 2023By Hennie Colyn, Direct Sales Executive, Process Automation at Schneider Electric FULL STORY >
Data centres’ impactful role in supporting sustainability: A decade of progress
By Industry Contributor 3 May 2023By Chris Pennington, Director of Energy & Sustainability at Iron Mountain Data Centres FULL STORY >
LG launches authorised service centre in Western Cape
By Press Release 14 April 2023Quick and convenient service support for your LG home entertainment and home appliances products. FULL STORY >
CCI South Africa clean up recent BPESA GBS Alchemy awards
By Staff Writer 18 November 2022Leading Durban-based contact centre, CCI stole the show at the recent BPESA awards, walking away with more accolades than any other business, showing the power of the South African youth. FULL STORY >
Clean energy: The key to economic recovery and environmental resilience
By Industry Contributor 15 November 2022Kevin Hagen, Vice President, Environmental Social & Governance Strategy at Iron Mountain highlights the need for the data centre and colocation industry to minimise its environmental impact and maximise its energy... FULL STORY >
How to cut your data centre’s energy appetite and boost sustainability
By Industry Contributor 2 November 2022Bruno Fleisch, Head of Compute, BT for Europe, explains that edge computing allows businesses to rethink their data centre footprint and supports new AI-powered sustainability apps that optimise energy usage. FULL STORY >
Fueling business growth from the contact centre
By Industry Contributor 27 October 2022Cees de Jong, the CEO of ContactCenter4ALL, explains how the enterprise comms platform can provide the springboard for South African digital service capabilities in 2022 and beyond. FULL STORY >
Underpinning SA’s Business process outsourcing explosion – why the tech stack is crucial
By Industry Contributor 27 September 2022Andre Olivier from Borwood Group explains why the tech stack is as crucial as call centre service level agreements when it comes to business process outsourcing FULL STORY >
Latest Under Armour global concept opens at Eastgate Shopping Centre
By Press Release 15 August 2022With their new captain firmly in place, Under Armour continues their expansion plans by opening its doors with the latest Under Armour global concept at Eastgate Shopping Centre on the 13 th of August FULL STORY >
Accelerate data centre transformation with modern infrastructure
By Industry Contributor 21 June 2022To capture digital revenue streams, develop smarter products and deliver the vastly improved experiences that customers expect, companies needed to undergo significant transformation, says Dell Technologies' Lorenzo Lumassi. FULL STORY >
Redefining the boundaries of human engagement
By Industry Contributor 2 June 2022Technology has evolved to the point where it can transform human engagement. Rod Jones from Callbi explains. FULL STORY >
The importance of high-density in datacentre infrastructure
By Industry Contributor 20 April 2022The high-density datacentre packs far more punch for the modern business, and within improved sustainability and cost targets, says Conrad Kock- Principal Practice Head: Intelligent Infrastructure at Dimension Data. FULL STORY >
Why SMEs should capitalise on cloud and data centre solutions today
By Industry Contributor 14 April 2022No digital transformation is complete without the support of data centres, which have evolved due to the demands of today’s computing requirements. Matthew Hall from Rectron South Africa explains. FULL STORY >
Adopting a multi-channel contact centre strategy is key for MNOs to improve CX and boost competitiveness
By Industry Contributor 14 April 2022By Sizo Nkosi, Partnerships Manager for MNOs at Infobip FULL STORY >
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