No digital transformation is complete without the support of data centres, which have evolved due to the demands of today’s computing requirements. Matthew Hall from Rectron South Africa explains. FULL STORY >

By Sizo Nkosi, Partnerships Manager for MNOs at Infobip FULL STORY >

It’s time to use the data, the insights and the analytics to see inside customer minds. Wynand Smit, CEO of INOVO, digs down into conversations to find the nuggets of information. FULL STORY >

The Centre for Epidemic Response and Innovation (CERI) at Stellenbosch University (SU) recently received international acclaim when its work on identifying and tracking Covid-19 variants was listed as one of the 10 technological... FULL STORY >

Cisco today announced the launch of its fourth EDGE centre in partnership with the Eastern Cape Provincial Government to develop digital skills in the region and enhance the employability of the community it... FULL STORY >

Henriette Potgieter from Callbi Speech Analytics explains how mind shift changes can fundamentally transform the value that the contact centre gets out of its investment into speech analytics solutions FULL STORY >

The global COVID-19 pandemic has altered the way the world lives and works, and has forever changed the way customers and employees view communication and engagement. Adriaan van Staden from SelectONE CX explains. FULL STORY >

Lenovo's Jim Holland talks to the necessity for datacentres to adopt five particular priorities to be more energy efficient in light of the current energy crisis. FULL STORY >

Today Traka launched its inaugural Experience Centres in Australia and South Africa in a bid to drive continuous collaboration and innovation. FULL STORY >

Cisco in partnership with Fourth Industrial Revolution Incubation (4IRI) launched an EDGE Centre in the Western Cape. FULL STORY >

By Avesh Singh, head of TransUnion’s South Africa Global Capability Centre FULL STORY >

Contact centres need to build POPIA into their core foundation in order to remain secure, compliant and ensure longevity. Francois du Plessis, CEO of Callbi Speech Analytics explains. FULL STORY >

Woot! Woot! FULL STORY >

Lenovo Data Centre Group (DCG) has announced new end-to-end data management solutions allowing customers of all sizes to harness data more securely and efficiently, from edge to core to cloud. FULL STORY >

How do we stop the spread of the Covid-19 pandemic? Through testing and collaboration, apparently, as Microsoft and the Centre for Proteomic & Genomic Research are demonstrating. FULL STORY >