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Latest Under Armour global concept opens at Eastgate Shopping Centre

By Press Release 15 August 2022

With their new captain firmly in place, Under Armour continues their expansion plans by opening its doors with the latest Under Armour global concept at Eastgate Shopping Centre on the 13 th of August FULL STORY >

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Accelerate data centre transformation with modern infrastructure

By Industry Contributor 21 June 2022

To capture digital revenue streams, develop smarter products and deliver the vastly improved experiences that customers expect, companies needed to undergo significant transformation, says Dell Technologies' Lorenzo Lumassi. FULL STORY >

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Redefining the boundaries of human engagement

By Industry Contributor 2 June 2022

Technology has evolved to the point where it can transform human engagement. Rod Jones from Callbi explains. FULL STORY >

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The importance of high-density in datacentre infrastructure

By Industry Contributor 20 April 2022

The high-density datacentre packs far more punch for the modern business, and within improved sustainability and cost targets, says Conrad Kock- Principal Practice Head: Intelligent Infrastructure at Dimension Data. FULL STORY >

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Why SMEs should capitalise on cloud and data centre solutions today

By Industry Contributor 14 April 2022

No digital transformation is complete without the support of data centres, which have evolved due to the demands of today’s computing requirements. Matthew Hall from Rectron South Africa explains. FULL STORY >

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Adopting a multi-channel contact centre strategy is key for MNOs to improve CX and boost competitiveness

By Industry Contributor 14 April 2022

By Sizo Nkosi, Partnerships Manager for MNOs at Infobip FULL STORY >

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Discover the gems hidden within conversations

By Industry Contributor 22 March 2022

It’s time to use the data, the insights and the analytics to see inside customer minds. Wynand Smit, CEO of INOVO, digs down into conversations to find the nuggets of information. FULL STORY >

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MIT honour for SU’s Centre for Epidemic Response and Innovation

By Press Release 9 March 2022

The Centre for Epidemic Response and Innovation (CERI) at Stellenbosch University (SU) recently received international acclaim when its work on identifying and tracking Covid-19 variants was listed as one of the 10 technological... FULL STORY >

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EC Provincial Government and Cisco collaborate on skills development and job creation

By Press Release 4 March 2022

Cisco today announced the launch of its fourth EDGE centre in partnership with the Eastern Cape Provincial Government to develop digital skills in the region and enhance the employability of the community it... FULL STORY >

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Shifting Analytical Gear in the Contact Centre

By Industry Contributor 20 January 2022

Henriette Potgieter from Callbi Speech Analytics explains how mind shift changes can fundamentally transform the value that the contact centre gets out of its investment into speech analytics solutions FULL STORY >

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Industry Insight - Moving from channels to seamless engagement for better CX

By Industry Contributor 18 November 2021

The global COVID-19 pandemic has altered the way the world lives and works, and has forever changed the way customers and employees view communication and engagement. Adriaan van Staden from SelectONE CX explains. FULL STORY >

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Think Green: 5 sustainability priorities for a “greener” data centre

By Industry Contributor 16 November 2021

Lenovo's Jim Holland talks to the necessity for datacentres to adopt five particular priorities to be more energy efficient in light of the current energy crisis. FULL STORY >

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Traka launches inaugural Experience Centres in Australia and South Africa

By Staff Writer 9 November 2021

Today Traka launched its inaugural Experience Centres in Australia and South Africa in a bid to drive continuous collaboration and innovation. FULL STORY >

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4IRI collaborates with Cisco opening SMME incubation hub in the Western Cape

By Press Release 5 November 2021

Cisco in partnership with Fourth Industrial Revolution Incubation (4IRI) launched an EDGE Centre in the Western Cape. FULL STORY >

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Learnerships could be the key to unlock jobs for SA’s youth

By Industry Contributor 27 October 2021

By Avesh Singh, head of TransUnion’s South Africa Global Capability Centre FULL STORY >

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