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Exponential data growth requires exponential thinking

By Press Release 27 February 2018

Even if it feels like we’re already drowning in data, the truth is that ‘we ain’t seen nothing yet’. FULL STORY >

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Comic Con Africa 2018 coming to Johannesburg in September

By Staff Writer 20 February 2018

The first Comic Con Africa will be hosted in South Africa on 14 -16 September 2018 at the Kyalami Grand Prix Circuits & International Convention Centre. FULL STORY >

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Dell debuts new Alienware Software Command Centre and eSports Training Centres

By Ryan Noik 30 January 2018

Dell has detailed its new Alienware Software Command Centre and eSports Training Centres, which were announced at CES. FULL STORY >

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Opinion - The seven trends that redefined contact centre technology in 2017

By Opinion 29 January 2018

Jed Hewson, joint-CEO and co-founder of 1Stream, predicts some of the business trends and influences that will impact on the economy. FULL STORY >

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Oracle launches Cloud at Customer in South Africa

By Press Release 21 November 2017

Delivers enterprise-grade public cloud application, platform and infrastructure cloud services in customers’ own datacentres simplifying their journey to the cloud. FULL STORY >

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Liberty Vuka Knowledge Summit: Q&A with Nechama Brodie

By Opinion 30 October 2017

One of the speakers at the inaugural Liberty Vuka Knowledge Summit, taking place at the Sandton Convention Centre on November 1 & 2 is Nechama Brodie, veteran print, broadcast and online journalist and the author of five best-selling... FULL STORY >

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Kaspersky Lab: Protect your data centre

By Press Release 28 June 2017

Riaan Badenhorst, general manager, Kaspersky Lab Africa, examines the importance of securing the data centre in the digital age. FULL STORY >

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Microsoft Cloud datacentres in Africa to enable innovation, entrepreneurship and economic growth

By Press Release 18 May 2017

Microsoft revealed plans to deliver the complete, intelligent Microsoft Cloud for the first time from datacentres located in Africa. FULL STORY >

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Bringing quality content to African shores

By Press Release 26 April 2017

Fastly – the edge cloud platform that powers fast, secure, and scalable online experiences for the world’s most popular businesses – continues to grow and expand rapidly, now adding Africa to its fast-growing global network reach. FULL STORY >

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Why placing all your eggs in one cloud can be a problem

By Press Release 24 April 2017

Brendan McAravey, country manager of Citrix South Africa, weighs in on why having all your cloud-based services with one provider may present problems. FULL STORY >

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Transforming the call centre with social media

By Press Release 16 March 2017

One message, many conversations on multiple channels, is the key according to BrandChat director Pete Matthaei. FULL STORY >

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Teraco raises R1.2 billion in debt funding for further investment into South African data centres

By Press Release 15 March 2017

Teraco today announced that it has raised a medium term funding facility from Absa amounting to R1.2 billion. FULL STORY >

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2017 - the arrival of AI and IM in the contact centre

By Press Release 9 February 2017

Artificial intelligence (AI) and Instant Messaging (IM) are poised to fundamentally change the service call experience says Nicholas O'Connor, strategic business development consultant at hi.guru. FULL STORY >

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Putting the robots on hold at contact centres

By Press Release 6 January 2017

Efficiency can be designed, built and enhanced; it’s the goal of any IT department to optimise efficiency and boost productivity, and, increasingly, customers have come to expect that, too, notes Wynand Smit, CEO of INOVO. FULL STORY >

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Anglo American halves data centre floor space, improves power consumption

By Press Release 29 November 2016

Anglo American plc has consolidated three separate data rooms into one smaller, more efficient and easier to monitor data centre. This project has allowed the globally diversified mining business to reduce floor space... FULL STORY >

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