26 346 new call centre jobs, and how SA is making them stick with AI
By Industry Contributor 28 September 2026By Bruce Von Maltitz, CEO at 1Stream FULL STORY >
South Africa’s datacentre and AI boom needs to be treated like critical infrastructure
By Industry Contributor 8 September 2026As artificial intelligence becomes embedded in the systems running the economy, the buildings housing that intelligence become part of its attack surface – whether or not anyone ever finds them on a map,... FULL STORY >
Preparing Africa’s data centres for the demands of autonomous AI
By Industry Contributor 13 July 2026By Faith Waithaka, Cloud and Service Provider Segment Lead for Anglophone Africa at Schneider Electric FULL STORY >
Engineering for density – why liquid cooling is no longer optional for data centres in the age of AI
By Industry Contributor 29 June 2026By Willem Weber, Mechanical Engineering Consultant for Digital Parks Africa FULL STORY >
Artificial intelligence is changing the rules of cybercrime
By Industry Contributor 10 June 2026By Avinash Gupta, Head of COE (Centre of Excellence) at In2IT Technologies FULL STORY >
Your vendor knows where your data lives. Do you?
By Industry Contributor 10 June 2026Many South African companies have no clear picture of where their data lives, which jurisdiction governs it or what happens if something goes wrong. And that uncertainty comes at a cost, says Richard Frost, Head of Technology Solutions and... FULL STORY >
How AI is redefining the contact centre as a conversational experience hub
By Industry Contributor 27 May 2026By Lauren Potgieter, Country Manager at Infobip South Africa FULL STORY >
Can smart water create smart cities?
By Industry Contributor 12 May 2026"Digitising water systems reduces non‑revenue water and operating costs, which is a prerequisite for any municipality attempting to modernise toward smart‑city standards," says Chetan Mistry, Strategy and Marketing Manager, Xylem WSS (AMETI). FULL STORY >
Transforming your customer portal from a cost centre into a revenue engine
By Industry Contributor 24 April 2026By Warren Alberts, Chief Executive Officer at VAS-X FULL STORY >
Cooling the AI surge: Building sustainable liquid-cooled data centres for next-gen workloads
By Industry Contributor 24 March 2026By Steven Santini, Secure Power Vice President, Schneider Electric Sub-Saharan Africa FULL STORY >
Why AI voice agents are being met with open arms
By Industry Contributor 10 March 2026By Bruce von Maltitz, CEO of 1Stream FULL STORY >
Ten things to ask your telecoms provider before you sign up
By Industry Contributor 6 March 2026By Warren Hawkins, MD, Euphoria Telecom FULL STORY >
Vertiv announces double stack Busway System that preserves white space for AI Data Centres
By Industry Contributor 5 March 2026Vertiv, a global leader in critical digital infrastructure, today announced the expansion of the Vertiv PowerBar Track busway family with the introduction of a compact, high-capacity double-stack design... FULL STORY >
2026 Predictions: Evolving data centres for an AI-driven future
By Industry Contributor 20 January 2026By Canninah Dladla, Cluster President for English-speaking Africa at Schneider Electric FULL STORY >
Why robust data protection strategies must be the cornerstone of Africa’s burgeoning data centre ecosystem
By Industry Contributor 3 November 2025By Mohammed Sayed, Head of Technical Operations at Data Management Professionals South Africa (DMP SA) FULL STORY >
Most Read Articles

Have Your Say
What new tech or developments are you most anticipating this year?


